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Customer Account Executive

4 months ago

Bridgend Industrial Estate, United Kingdom Reed Business Support Full time

Are you looking to join an innovative company that are a UK based industry leader and specialise in manufacturing sustainable products, as an Client relationship Executive? Would you like to work for a company where there is great scope for progression, witha fun friendly culture based in their Blackwood office?

What you’ll be doing:

- Providing excellent customer service whilst answering customers queries
- Managing customer expectations
- Working on new and existing projects
- Attending internal client meetings
- Record and escalate customer complaints
- Key Account Management
- Updating the CRM database

What you need: (required skills and quals)
- Experienced in being an excellent communicator
- Experience working in a similar role
- Strong initiative
- Attention to detail
- Excellent customer service
- Confident using Excel
- Understand KPI’s and how they are met

What you’ll get:

- Flexible working
- On site parking
- Pension scheme
- Supportive MD
- 30 days holiday (including bank holidays)
- Great fun, friendly culture
- Free on site parking
- Scope for progression