Claims Team Leader

5 months ago


Remote, United Kingdom MBA Group Full time

**Short Description**

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Claims Team Leader in Nottingham

**Full Job Description**

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Claims Team Leader **in Nottingham on a hybrid working basis. The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership.

**Duties/Responsibilities**

This role is to support the Team Manager in relation to operational matters relating to the Subsidence Unit for an identified team.

This role will also act as formal deputy for the Team Manager to ensure excellent service provision, cost control and overall management of people, including the coaching, development and mentoring of the team.

**To be a Claims Team Leader**
- To act as Line Manager and referral point across the team. To help support, coach and mentor to develop the abilities of the team.
- To identify and highlight training needs to Team Manager and effectively help plan and action delivery of further training/mentoring.
- To support or deputise for the Team Manager in delivering effective and regular communication, including team meetings and huddles.
- To assist the Team Manager with various quality audits and checks of teams’ work as required.

To support the Team Manager with completion of “one-to-one’s”, return to work meetings, with contribution to team annual appraisals.
- Act as complaints champion, dealing with high level escalations or complaints

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus

Work Location: Remote


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