Customer Service Apprentice

3 weeks ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

We are looking for an eager and enthusiastic full time Level 2 Customer Service Apprentice to join our Clinical Genetics Administration team. The role will be to provide administrative support to the Clinical Genetics department.

If you are interested in starting a career in administration in the NHS then this is a fantastic opportunity for enthusiastic people to begin a journey which will provide an exciting and fulfilling career pathway.

You will need to be totally committed to your learning and to putting this into practice in the workplace. This is an opportunity to be a part of a growing and exciting service where you will be able to develop your role.

You will help to provide administrative support within the Clinical Genetics Administration Team, whilst learning how a busy Department is managed. This is a customer facing role and you will undertake Level 2 Customer Service Apprenticeship whilst working alongside clerical workers, registered professionals and medical staff.

This is a 15 month Apprenticeship working full time at Birmingham Women’s Hospital Monday - Friday 37.5 hours per week (study leave will be given).

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.



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