Apprentice Receptionist

**Apprentice Receptionist: DR A BHATTACHARYYA**

Arran Medical Centre is a 2 doctor Training Practice, actively involved in the training of future GPs. We provide a high standard of care reflected by the achievement of high-quality and easy access. If you’re new to the area, have a look at our opening times, complete a registration form and come and see us. Existing patients can enjoy access to our wide range of services at the touch of a button.

The Medical Receptionist apprentice will work in a busy GP practice and will be enrolled on the Business Administration Apprenticeship Level 3 with PMA Ltd. In house training on the job training will be offered with additional courses available through our ICS. The role is a great opportunity to start your career in healthcare.

**What will the apprentice be doing?**

The purpose of the role is to:

- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Business Administration Apprenticeship Level 3 Apprenticeship Standard supplied through PMA Ltd
- Course is completed remotely on a flexible basis during the working week from the workplace with no attendance at college

**What is the expected career progression after this apprenticeship?**

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Customer care skills
- Administrative skills

**Qualifications**
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4) essential

**Annual wage**

£8,236.80

**Working week**

Monday to Friday between the working hours of the practice. Shifts to be confirmed.

Total hours per week: 30 hours a week

**Expected duration**

20 Months

**Possible start date**

01 May 2023

**Date posted**

02 Mar 2023

**Apprenticeship level**

Advanced
Level 3 (A level)

**Reference number**

VAC1000140413

**Job Types**: Full-time, Apprenticeship

**Salary**: £8,236.80 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: VAC1000140413