Web Support Officer

3 weeks ago

Hereford, United Kingdom Hoople Ltd Full time

**Job Title**: Web Support Officer
Hours: 37 per week
**Location**: Hereford (Hybrid)
**Salary**: Hoople Band D £30,461 - £38,407 per annum
**Contract**: Permanent

**Closing Date: 27th June 2024**
**Interview Date: TBC**

**About us**:
A great opportunity has arisen for a Web Support Officer to join our team looking after the operational management and support of the websites for Wye Valley NHS Trust and Herefordshire Council, plus a number of other Hoople customers.

Hoople’s Digital Team is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, Herefordshire Council and external partners.

**The Role**:
We are looking for a skilled and experienced person to join our Digital Team to help deliver great public services that are not only highly effective but also easily accessible. We have championed the digitisation of services to ensure we are giving our residents the greatest possible access to council services.

We utilise a mixture of low-code platforms and fully developed systems to provide the best solution for our users. This includes the use of Umbraco CMS, Granicus GovService (Firmstep) and Microsoft 365 low-code platforms, whilst making the most of Microsoft’s.NET, SQL, and Azure development platforms in order to build solutions and integrate with back-office systems.

You will be highly motivated and able to work and prioritise workloads independently whilst working in multi-disciplined project teams with colleagues and wider organisation to create high quality solutions that make a real difference to our users.

As a Web Support Officer you will work across a range of digital projects and service optimisation improvements. You will work within standards working collaboratively with the digital team and stakeholders, take a lead on work packages when required, and ensure high quality content, code and support are delivered. You will investigate continual improvement opportunities and learn new development technologies to best fit the solution.
- Experience building and maintaining websites, particularly using Umbraco CMS
- An excellent understanding of HTML, Site development, documentation, best practices and coding
- Experience of SQL

You will thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects at a time

**Job Types**: Full-time, Permanent

Pay: £30,461.00-£38,407.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hereford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Hereford

Application deadline: 27/06/2024
Reference ID: 1659

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