Registry and Casework Officer

7 months ago


Hill, United Kingdom University of Greenwich Full time

This exciting new role has been created to support and ensure the timely and effective handling of formal investigations for student conduct and complaints casework.

The Registry and Casework Officer (Formal Investigations) will utilise their experience and high-level investigation skills to undertake investigations relating to non-academic student conduct cases (including allegations of bullying, harassment and sexual misconduct) and complex student complaints. Managing their own varied caseload, the role holder will act as the University’s lead investigating officer for this area of student casework ensuring that the investigation process is fair and fit for purpose at all levels through the delivery of appropriate guidance and training to internal investigators.

They will also be required to stay up to date with sector best practice, guidance and advice from external bodies such as the Office for Students (OfS), Universities UK (UUK), and the Office of the Independent Adjudicator (OIA) ensuring that good practice and external guidance is embedded in investigation handling and training where appropriate.

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university’s working principles: Working Principles and Guidelines | Documents | University of Greenwich
- We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management._



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