Receptionist (Registrars Office)

7 months ago


Slough, United Kingdom Slough Borough Council Full time

**Salary**: £24,702 to £26,421 per annum plus £1039 Local Weighting Allowance (pro-rata for part-time staff)
- **Pay Level**:Level 4
- **Working Hours**:22.5 hours per week
- **Location**:Registrars Office, The Curve Library

This is an excellent opportunity to join a small team within the Registration service in Slough. You will be the main point of contact for our customers who have appointments booked and registration enquiries.

The role requires high standards of customer services, dealing empathetically with individuals and families experiencing a spectrum of emotions and personal circumstances. An in-depth knowledge of the legislation regarding this service is essential.

In this challenging opportunity you will need experience of dealing face to face with customers and excellent and accurate skills to ensure the legal procedures and framework for this service are carried out to the highest standards.

High levels of literacy, relating to writing skills are a key requirement. You will have:

- Ability to work within a changing organisation
- Ability to work with staff and managers at all levels and with our stakeholders
- Ability to use IT packages, including Word and Excel
- The ability to converse at ease with customers and provide advice in accurate spoken English
- Smart dress code essential

**Our Council**:
People are proud to live and work in Slough where diversity is celebrated and where residents can enjoy fulfilling prosperous and healthy lives. Our vision is to make a difference to our communities and our environment. All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues.

**What we offer**:
SBC is a fantastic place to work offering a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive.

Alongside a competitive salary, there are a range of great benefits including:

- Generous holiday entitlement - 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years’ service and 33 days after 5 years’ service.
- Generous pension scheme
- Our commitment to equality and diversity through a range of employee networks
- Wellbeing initiatives
- Tax - free childcare and childcare services
- Discounted car parking
- Season loan ticket - to help with the cost of your rail / bus journey to & from work.

**Interested?**:
For an informal discussion about the post please contact Tajinder Bahia, Superintendent Registrar on 07849574620.

**How to Apply**:



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