Surveyor Route Coordinator

3 weeks ago


Bolton, United Kingdom Building Validation Solutions Full time

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications

As our Surveyor Route Coordinator, you will be working for a market leading independent building claim validation specialist, providing an end-to-end building claim handling service who pride themselves on delivering a very high standard of customer service. As our Surveyor Route Coordinator, you will have excellent organisation and communication skills as you will be required to monitor and manage the daily appointments for our UK wide surveyor workforce. The purpose of the role is to ensure that our surveyor workforce have optimised routes for survey appointments so that we can provide our clients and their customers with a fast yet thorough service.

**What will your day look like**:

- Monitoring a map of the UK to ensure that the appointments booked for each day meet certain criteria in terms of maximum driving times and maximum number of appointments.
- Use a bespoke IT system with Google integration to plan surveyor appointment routes.
- Have regular telephone communication with our surveyor workforce to build good working relations.
- Assist first response team members in finding suitable inspection appointments.
- Monitor resource within the surveyor workforce and report any deficiency to the senior management team.
- Ensure that all agreed appointments have been met by our surveyor workforce.
- Re-arrange appointments with customers by their request.
- Where required, add new claims to our be-spoke IT system and make initial contact with customers to arrange appointments for a surveyor visit.
- Answer incoming telephone calls from surveyors, insurer clients and customers.

**Abilities And Knowledge**:

- A good knowledge of UK geography.
- Demonstrate great communication and organisation skills.
- A keen eye for detail.
- Ability to build rapport over the phone.
- Ability to demonstrate a high standard of customer service.
- Be computer literate.
- Ability to thrive in a fast-paced target driven environment.
- Positive attitude and be a team player.
- Have the flexibility to partake in paid overtime during weather events.

**Salary**: £22,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bolton: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Route Coordinator



  • Bolton, Bolton, United Kingdom Davies Group Full time

    **Location**: Bolton**Salary**:Competitive**Contract Type**:Permanent**Closing Date**:Monday 17 April 2023


  • Bolton, United Kingdom GR8 Wholesale communications Full time

    GR8 Communications is an outsourced provider for a number of brand companies, who retain our services for sales and marketing activities. You may be involved in activities for a range of campaigns, including, but not limited to Opus Broadband. Opus Broadband is a new high capacity / high performance broadband network which operates in the East Lancashire,...

  • Transport Supervisor

    2 weeks ago


    Bolton, United Kingdom Fusion Furniture Full time

    **Route Planning and Optimization**: **Transport Supervisor** **Job Overview**: **Key Responsibilities**: - Develop and optimize delivery routes to ensure timely and cost-effective transportation of furniture products. - Utilize route planning software and industry knowledge to enhance delivery efficiency. - Train and mentor transportation staff to ensure...


  • Bolton, United Kingdom Acorn Education and Care Full time

    **Full Job Description**: **At OFG, we work smarter so you can spend more time doing what makes you happy!** **Job Title**:Visa Sponsorship Coordinator** **Hours**: Flexible options **Location**: Work from Bolton Office / Home **Salary**: £26-30k FTE **We are taking part in the national 4-Day Working Week - 3-day weekend, EVERY weekend** - Support the...


  • Bolton, United Kingdom Allgood Conservatory Orangery and 1st Floor Extensions Ltd Full time

    Job Overview: **Duties**: - Perform general office duties including data entry, filing, and handling correspondence - Manage office supplies and equipment, ensuring stock levels are maintained - Willingness to learn how to order, check and manage manufacturing instructions provided by surveyor. Coordinate site deliveries and manage quality control. - Order...

  • Building Surveyor

    3 weeks ago


    Bolton, United Kingdom Michael Page Full time

    To lead on all aspects of property management across a portfolio of care homes. Deliver an industry leading service to the operator that is both professional and focused to ensure the residents and colleagues within the homes are safe. Client Details I am working on collaboration with one of the UK's largest care home provider who currently look after...

  • Building Surveyor

    3 weeks ago


    Bolton, United Kingdom Michael Page Full time

    To lead on all aspects of property management across a portfolio of care homes. Deliver an industry leading service to the operator that is both professional and focused to ensure the residents and colleagues within the homes are safe.Client DetailsI am working on collaboration with one of the UK's largest care home provider who currently look after over 300...


  • Bolton, Bolton, United Kingdom Allgood Conservatory Orangery and 1st Floor Extensions Ltd Full time

    Job Overview:Duties: Perform general office duties including data entry, filing, and handling correspondence Manage office supplies and equipment, ensuring stock levels are maintained Willingness to learn how to order, check and manage manufacturing instructions provided by surveyor. Coordinate site deliveries and manage quality control. Order and check...

  • Building Surveyor

    2 weeks ago


    Bolton, United Kingdom Michael Page Property & Construction Full time

    To lead on all aspects of property management across a portfolio of care homes. Deliver an industry leading service to the operator that is both professional and focused to ensure the residents and colleagues within the homes are safe. Client Details I am working on collaboration with one of the UK's largest care home provider who currently look after over...


  • Bolton, United Kingdom Outcomes First Group Full time

    **Full Job Description**: **At OFG, we work smarter so you can spend more time doing what makes you happy!** **Hours**: Flexible options **Location**: Work from Bolton Office / Home **Salary**: £26-30k FTE **We are taking part in the national 4-Day Working Week - 3-day weekend, EVERY weekend** - Support the creation of processes for each of the three...

  • Building Surveyor

    2 weeks ago


    Bolton, United Kingdom Michael Page Property & Construction Full time

    To lead on all aspects of property management across a portfolio of care homes. Deliver an industry leading service to the operator that is both professional and focused to ensure the residents and colleagues within the homes are safe. Client Details I am working on collaboration with one of the UK's largest care home provider who currently look after over...

  • Team Member

    2 weeks ago


    Bolton, Bolton, United Kingdom Next Full time

    Job Title: Delivery Team Member at Company X Working as part of a dynamic store team, you'll play a key role in ensuring our products are readily available for our customers. Your exceptional customer service skills will be put to the test when assisting on the sales floor. By adhering to Company policies and procedures with a positive work attitude, we will...

  • Call Handler

    3 days ago


    Bolton, United Kingdom Marshall Group Full time

    . Due to expansion and re-structure we are currently looking to recruit a number of Call Handlers for our newly acquired Bolton depot. **Benefits**: In addition to a highly competitive salary, we offer a range of benefits including 25 days' holiday, generous contributory pension scheme, life assurance, a wide range of product discounts, work uniform, and...


  • Bolton, United Kingdom PHS Group Full time

    **On-foot Washroom Service Technician** **Are you looking for a job that.** - Fits in with your commitments and lifestyle - you service our customers when convenient to you - No specific set working hours within the week - so long as you can work X hours per week and service our customer when they are open - Provides you with first class training programme...

  • Team Member

    4 weeks ago


    Bolton, United Kingdom Next Full time

    SHIFTS YOU ARE APPLYING FOR: 6.50hrs p/w; Thu 08:30 - 15:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for...

  • Team Member

    4 weeks ago


    Bolton, United Kingdom Next Full time

    SHIFTS YOU ARE APPLYING FOR: 17hrs p/w; Thu 08:30 - 15:30; Fri 11:00 - 15:00; Sat 06:30 - 13:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding customer service skills...

  • Team Member

    4 weeks ago


    Bolton, United Kingdom Next Full time

    SHIFTS YOU ARE APPLYING FOR: 26hrs p/w; Tue 06:00 - 13:00; Wed 05:30 - 12:30; Fri 08:00 - 15:00; Sat 05:30 - 12:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding...

  • Team Member

    4 weeks ago


    Bolton, United Kingdom Next Full time

    SHIFTS YOU ARE APPLYING FOR: 19.50hrs p/w; Tue 07:00 - 14:00; Thu 08:30 - 15:30; Fri 08:00 - 15:00 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding customer service...

  • Operations Supervisor

    2 weeks ago


    Bolton, United Kingdom Go North West Full time

    **JOB PURPOSE** The Relief Allocator will: - Ensure the safe, punctual, reliable, and cost-effective delivery of services by managing the flow of drivers and vehicles out of depot, along route and back into depot. - Identify and resolve day to day operational issues, including with schedules, allocations, vehicle performance and drivers. - Providing...

  • Team Member

    4 weeks ago


    Bolton, United Kingdom NEXT Full time

    SHIFTS YOU ARE APPLYING FOR: 6.50hrs p/w; Thu 08:30 - 15:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for...