Tenant Engagement Co-ordinator

2 weeks ago

Ipswich, United Kingdom Babergh and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils**are currently looking for a **Tenant Engagement Co-ordinator** to join our team in **Ipswich**. You will join us on a**full time, permanent basis** and in return, you will receive a competitive salary of**£25,878 - £31,099 per annum**(pro rata for part time).

Full time, part time and job share opportunities will be considered.

**What we are looking for**

We are looking for a customer driven person with housing or community engagement experience to help us develop our** Tenant Engagement Services** at Babergh and Mid Suffolk District Councils. To be successful in this role, you will need to shareour values, commitment, and motivation to make a difference for our residents, clients, and communities.

**About the role**

The **Tenant Engagement Coordinator **will be responsible for supporting our Tenant Board, organising consultative groups and resident events, and ensuring that the ‘tenant voice’ is heard.Working alongside colleagues within the Housing Transformationteam and across the councils to deliver a tenant centred housing service and fulfil our ambitions within our Tenant Engagement Strategy.

**Key responsibilities**:

- To promote and develop the Councils’ tenant and resident engagement structure and strategy.
- To help the Tenant Board carry out their scrutiny function, making sure that they are supported and can make a meaningful contribution to service improvement and can hold us to account on our performance as a landlord
- To organise a wide variety of resident meetings and events including utilising and supporting our full engagement structure, roles and community events.
- To utilise good practice from within and beyond the housing sector, as well as develop new ideas, in order to find innovative ways of reaching and engaging with our tenants.
- To work collaboratively across different teams and departments

**About you**

A relevant Housing qualification at NVQ4 / HNC / degree level is desirable and/or experience of social housing, community engagement and an awareness of the issues affecting residents and their wider communities.

**About us**

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and withtwo Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**Benefits**
- Great opportunities for learning and development.
- Suffolk Coaching and Mentoring Partnership.
- Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program.
- Employee Assist Program.
- Health Care Options.

For more information, visit our website to find out what our employees say about working for us.

**Our ways of working**

**Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working **(Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

**Closing date: 5pm, 21 March 2023.**

Why not click ‘**apply**’ today to find out more about the role and be considered as our **Tenant Engagement Co-ordinator **- we would love to hear from you

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

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