Care Coordinator

7 months ago

Royal Tunbridge Wells, United Kingdom Caremark (Tunbridge Wells, Tonbridge & Malling) Full time

**Location: Tunbridge Wells, Tonbridge & Malling**
**Salary: £26,00pa**

**Hours: Full Time contract**

**Caremark Tunbridge Wells, Tonbridge & Malling are part of a national network, who have been delivering home care since 2005. We are proud of our excellent standards in providing personalised quality care in the community.**

**WE DO NOT PROVIDE SPONSORSHIP FOR THIS POSITION**

**DRIVING LICENCE REQUIRED**

**Reports to**

Care Manager

**Summary of role**

To ensure all client visits are allocated, allocate staff rotas, participate in on-call rota, and maintain appropriate office procedures.

**Principal responsibilities**
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date.
- Ensuring all other records are kept up to date.
- To work closely with the Care Manager and Field Care Supervisor’s.
- To ensure compliance with all office systems and procedures.
- Production of reports and management information as required.
- Uphold organisational policy & procedure.
- Maintain CQC compliance.

**Requirements**:

- U.K. driver’s license and vehicle.
- Right to work in the U.K.
- Experience of domiciliary Care, Care Co-ordination, and a working knowledge of the care industry.
- Apprenticeship level 2 or higher in Health & Social Care
- Allocating calls, processing new referrals and changes to clients care and support plans.
- Staff rotas
- Work with the office team to maintain up to date electronic/handwritten records.
- Carry out client reviews on site.
- To carry out spot checks and supervisions and assist the other Care office staff with aspects of their role.
- Updating of care plans and providing support to the Care Teams.
- On call duties
- Able to work on your own and as part of a supportive team.
- problem solving ability and a drive to succeed.
- Previous experience with Access Care Planning desired, but not essential.

**Benefits**
- Competitive pay rate.
- Generous annual leave entitlement of 28 days, ensuring a healthy work-life balance.
- Full Training Provided.
- Opportunities for career advancement.
- Referral scheme rewarding you for recommending talented individuals to join our team.
- On site parking
- Workplace Pension Scheme
- Paid Annual MOT
- Enhanced DBS Check Fully Funded

**Job Types**: Full-time, Permanent

Pay: From £26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Yearly bonus

Application question(s):

- Do You Require Sponsorship to Work in the U.K.

**Experience**:

- Care Coordination: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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