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Diary Coordinator
3 months ago
**Job Description**:
**Diary Coordinator - REMOTE**
**£22,500**
**Home Working**
**About the Company**
This leading Insurance company who specialises, in Subsidence Claims are looking for a Diary Coordinator to work a 100% Home working role.
Working for this company you will find it is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. They celebrate their differences; cultivating uniqueness and belonging allows them to connect with our consumers on a personal level, understand their clients' needs, support the communities in which they operate, and perform at their best.
**The role**:
As a Diary Coordinator within the Subsidence Division, your main role will include creating availability in our Building Consultants' diary, and arranging appointments referred by our Clients, ensuring client service level agreements are adhered to. This is a busy role so it's imperative that you are well organised, comfortable speaking with customers on the phone and able to multitask to fully support to this highly successful team.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance.
**You will have/will be**:
" Excellent communication skills - listening and acting upon information given
" Very strong administration skills with the ability to multi-task and work to service level standards
" A high level of customer service experience
" The ability to work on your own initiative and take ownership of claims
" Understanding and empathy when required
" Be able to prioritise your workload on a daily basis
" Excellent IT skills
- including Word and Excel
" Exceptional organisational skills
**What will you get for this role?**
" Competitive salary depending on skills, experience and qualifications
" Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
" Healthcare scheme
" A Self Invested Personal Pension Scheme
" Holiday allowance of 25 days plus bank holidays
" Discounts on various products and services
" Employee assistance programme for employee wellbeing
" Life assurance
" Group Income Protection
" Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
**Please send your CV immediately if you are interested in this role
