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IT Support Engineer

4 months ago

Kettering, United Kingdom Wallace Hind Selection Full time

**BASIC SALARY**: £36,000

**BENEFITS**:

- 22 days holiday + Bank Holidays + Birthday, increasing with length of service.
- Annual Bonus based on company performance.
- Pension matched up to 5%.
- Life Assurance
- Health Cash Plan / Private Medical Insurance.
- Wellbeing package.
- 1pm finish on a Friday.

**LOCATION**: Wellingborough

**COMMUTABLE LOCATIONS**: Kettering, Northampton, Earls Barton, Corby, Market Harborough, Milton Keynes, Bedford, Rugby, Daventry, Towcester, Luton, Thrapston,

**WHY APPLY?**
- An opportunity to modernise and automate our expanding IT network infrastructure.
- Monday-Friday with a half day finish on Friday, the rest of your time is flexible around a 37.5 hour week.
- You'll work with a small, agile team and have the chance to get involved in way more than just the network.

**JOB DESCRIPTION**: IT Network Engineer, IT Support Engineer, 3rd Line Support Engineer

As our IT Support Engineer / IT Network Engineer you will be hands-on, supporting everything from 1st line telephone support to 2nd line technical support and all things network. You will be responsible for responding to support requests, maintaining the LANnetwork and leading infrastructure automation projects.

You'll be responsible for all aspects of our network including:

- Assisting the local IT department with service desk tickets.
- Maintenance of switches, cabling and wireless access points.
- Working with our global IT team and suppliers for firewall configuration.
- Proposing and leading improvements to network infrastructure.
- Updating and maintaining documentation related to networking, telephony and communication.

You will be based in Wellingborough where 3 of our sites are located. You will use your expertise and knowledge to implement and maintain networking, telephony and communication solutions. You will also provide remote support to our Scandinavian sites to troubleshootand solve any issues they may have.

**PERSON SPECIFICATION**: IT Network Engineer, IT Support Engineer, 3rd Line Support Engineer

You could be an experienced IT Network Engineer / IT Support Engineer / 3rd Line Support Engineer or an IT Administrator with previous experience supporting networks with up to 250 users. You'll be looking to develop a career and be responsible for an on-premisesdata and voice infrastructure.

You'll bring the following skills:

- Experience with LAN networking, telephony and IT support.
- In-depth knowledge of TCP/IP, DHCP, VLAN's and switches.
- Experience with network security protocols & firewalls.
- Trouble shooting skills.

CCNA and/or ACSA qualifications would be ideal, but if you haven't got this then we are happy to fund and put you through the training to achieve this.

It goes without saying, but you'll need to be friendly but professional, willing to work as part of a small team, and flexible to the demands of a growing business.

**THE COMPANY**:
You will be working for a global manufacturer and provider of process instrumentation, measurement solutions and services in many industries. We offer local contacts for instrumentation projects of any size in over 100 countries worldwide. We stand for innovationand the highest product quality. We are a market leader in the process industry.

**Please Note**: Wallace Hind Selection have been chosen as the recruitment partner of our client.

**REF**: ZH17183, Wallace Hind Selection