Ward Clerk/admin Support

3 weeks ago


Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Burton Ward is a fast-paced Ward caring for acute and chronic renal patients, alongside this we also care for stroke step down patients. We deal with elective and emergency procedures and support patients who require both haemodialysis and peritoneal dialysis.

We are looking for a friendly, enthusiastic person to join our team in an admin support/ward clerk role.

Please note the start date for this position will not be until April 1st or after.

We are looking for a Ward Clerk. We are particularly looking for someone that is flexible as you will be expected to cover annual leave and possibly short term absence and training.

**The Ward Clerk duties will include**: communicating will all visitors to the ward, answering telephone, updating Careflow (computer system) with all admissions / discharges and chasing referrals. Ensuring all medical notes and current inpatient notes are filed correctly, oversee ordering and ensuring stationary stock is well maintained. Organizing paperwork for outpatient procedures, assisting in basic ward audits and supporting renal coordinator in their role.

Work closely with the Vulcan Suite to maintain excellent patient experience.

We are therefore looking for a motivated individual with excellent communication skills to be a friendly welcome for our patients and their loved ones. You must possess excellent customer service and IT skills.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

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