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Talks & Tours Host

1 month ago

Warwick, United Kingdom Warwick Castle Full time

Warwick Castle Resort, Warwick Castle
Warwick, WARWICKSHIRE, CV34 4QU
United Kingdom

Forget dull history lessons. Here at Warwick Castle, we bring the past vividly to life through imaginative story-telling and unexpected discoveries. Could you help us give our guests the ultimate castle experience?

Here at Warwick Castle we are looking for smart and talented people to deliver brilliant customer service to ensure our guests experience the fun of real history. This is an exciting role that is at the heart of our mission to ensure every guest has the opportunity to find out as much information about our unique history and collection as they want. As a member of the History Team you will deliver talks and tours to the public, schools and VIP guests on a daily basis; safeguard the Warwick Castle collection throughout the Great Hall and State Rooms; and be responsible for bringing over 1,100 years of history to life by engaging and interacting with our guests.

We are looking for the following skills and experience:

- Must be confident in speaking to large groups of people
- Must be friendly and approachable with the highest standards of customer service
- Must be good at time keeping
- Must be able to work well within a team
- Must have experience in a customer/guest facing role
- Must have a genuine interest in History

This is a Seasonal role. Because of the nature of our business you will be required to work evenings, weekends and bank holidays.

The Perks

Alongside 28 days holiday you can also look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic Pass, 25% discount in our retail shops and restaurants, 40% discount online on Lego, and much more

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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