Business Administration Apprenticeship

3 weeks ago

Rainham, United Kingdom SCCU Group Full time

**Business Administrator Apprenticeship**:
**Grip Active** **is looking for a Business Administration Apprentice to assist in the re-packaging of the shipments.**:
You will be the first point of contact for all logistics related to shipments, order updates, and customer inquiries. On-site and off-site staff will help you to run everything smoothly. You will ultimately help the business to stay up to date with any inquiries and order processes, and have the opportunity to add value to the business.

You will have the opportunity to gain experience in; E-Commerce, logistics, business operations, and customer service.

**Duties and responsibilities may involve**:

- Management of all customer orders through website and other platforms
- Keep track of all shipments, returns, and exchanges
- Stock management and stock replenishing regularly
- Ensuring that all customer inquiries are dealt with professional and friendly attitude
- Ensuring communications are accurate, consistent, and delivered on time
- Staying ahead of industry and social trends
- Improving the overall customer experience
- Providing support to employees
- Manage the company’s operational projects
- Learn how to understand customer behaviour
- Monitor the effectiveness of delivery time of each order

**Desired personal skills**:

- Works well with other people
- Ability to follow instructions and complete tasks set
- Able to work using own initiative
- Able to communicate effectively in spoken or written form
- Well organised
- An understanding of e-commerce
- Very strong attention to detail
- Good understanding of business operations
- Computer literate, MS Office and other office softwares
- Good customer service skills
- Excellent communications skills

**Desired personal qualities**:

- Enthusiasm
- Initiative
- Ability to work as part of a team
- Ability to prioritise tasks
- Willingness to be trained and developed
- Ability to use own initiative
- Well-presented, polite, friendly, and well-spoken
- Hardworking
- Any interest in Football, Rugby, Cycling, Gym, and Gaelic is beneficial but not essential.

**Desired qualifications**:

- 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

**Future Prospect**:The role offers long-term security and the opportunity to progress into a permanent position

**Benefits Provided by Training Provider**:

- Bespoke work-based tuition and additional learning support where necessary
- Access to TOTUM student discount
- Access to Life and Progress employee support programme which includes: Health and wellbeing support, Around-the-clock support, and Confidential counselling

**Training to be provided**:Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. Our tuition is all delivered in the workplace and bespoke to your particular role. Dependent on the learner's prior knowledge.
- Business Administration Level 3 Standard, 18 months practical with an additional 2 months End Point Assessment period
- Functional Skills in Maths, English, and ICT (if required)

**Working Week and Hours**:40 hours per week; 10:00 to 18:00, Monday to Friday with 1 hour for lunch (Business may require you to work more hours on an occasional basis)

**Address**:Grip Active Limited, CEME Campus, Marsh Way, Rainham, RM13 8EU

**Salary**:£12,000

**Start date**:Immediately.

**Need more info?**:
Our Talent Bank team will answer your questions.

02476 936 969

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