Mercedes-benz Central Parts Advisor
5 days ago
Intercounty Truck and Van are offering a fantastic opportunity for a Central Parts Advisor to join us at our Mercedes Benz Trucks franchise based in Boston.
Working in a small central team you will focus on dealing professionally with all incoming calls from our Boston, Peterborough, Milton Keynes, Wellingborough & Toddington depots, our web-shop and other companies in our group.
You will also be responsible for your own customer portfolio, making outbound calls and managing their customer experience.
The person we seek will be a great communicator with the ability to prioritise their day to maximise sales and deliver a great customer experience. Ideally you will have experience within a busy central team and familiar with a parts or similar function. Proactive and resourceful you will have a committed approach to customer care and a keen eye for detail. IT literacy and telephone confidence are essential, while knowledge of ADP/Kerridge and automotive experience would be desirable.
Hours 7-4 / 8-5 / 9-6 on rotation plus 8-12 every 3rd Saturday on rotation
Preferred Qualifications and Experience:
- Numerate and Literate
- The ability to multitask and prioritise workload
- Excellent communication and interpersonal skills
- Experience of a busy working environment whilst using multiple systems
- Flexibility
Salary for this role is £22,000 + £4,000 OTE
**Job Types**: Full-time, Permanent
**Salary**: Up to £22,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Life insurance
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Work Location: In person
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