Operations Administrator

2 weeks ago


Bromsgrove, United Kingdom Erinstar Ltd Full time

**Job description**

**Dual sited role based between Droitwich Spa and Brieley Hill.**

Willowbrook is a well-established Company, providing innovative mobility solutions that really do make a difference to people’s lives.

We currently have a position available for a Scheduling Advisor within our Operations Department. The role summary is to provide professional, efficient customer service and technical advice to our customers and installation engineers.

**Job Summary**

Responsible for the booking service and installations calls for our engineers and customers across the UK.

A Scheduling Advisor you will be in contact with new and existing customers providing a first-class service in assisting them with queries as well as liaising with engineers to book repairs, installations, maintenance and upgrades of our products.

**Principal Accountabilities/Responsibilities**

To be first point of contact for customers over the phone with regards to delivery and service call queries

Carry out fault diagnostics over the phone or online about our products when required

Dealing with a number of calls regarding general enquiries

Produce all relevant paperwork required which will allow installation teams to complete deliveries

Scanning all paperwork required to ensure accurate recording

To create/generate invoices on products sold by self or engineers including chargeable remedials

Maintain customer files in line with Company Policies

Showing empathy and understanding towards our customers

Respond to incoming calls in a professional manner and provide a high quality service to our valued customers

To work closely with all other departments and the engineer/delivery teams

To have good geographical understanding of the UK

To complete any tasks delegated

To undertake any other duties as deemed necessary

To Ensure we all comply with the current Health and Safety Legislation

**Shift Patterns**:
Monday to Friday between the core hours of 8.00am to 6.00pm with an hour for lunch and 1 in every 5 Saturdays between the hours of 09:00-14:00 (Can be done remotely)

**Shifts**:
08:00-16:00

09:00- 17:00

10:00-18:00

**Salary**: From £20,500.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Administrative: 1 year (preferred)

Work Location: One location



  • Bromsgrove, United Kingdom Connaught Resourcing Full time

    We are currently seeking an experienced Operations Administrator for a fulltime role based in Bromsgrove. 'Responsibilities''' - Coordinate and oversee daily operations of the organization - Manage and maintain schedules, calendars, and appointments - Assist with budgeting and financial management tasks - Monitor and track inventory levels and order...


  • Bromsgrove, United Kingdom Powerstar Full time

    **Job Title**: Operational Administrator **Company**: Powerstar **Company background** Powerstar is undergoing a period of significant expansion. It is supporting a wide range of commercial and industrial sites with their growing on-site power needs as they look to achieve net zero emissions and retain a fully resilient power supply for their core...


  • Bromsgrove, United Kingdom AFH Financial Group Full time

    **Finance Operations Administrator** A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms. As a Finance Operations Administrator you will perform a range of tasks within the Finance Operations Team to ensure that any requests are dealt with in an accurate and efficient manner in accordance...


  • Bromsgrove, Worcestershire, United Kingdom AFH Financial Group Full time

    Finance Operations AdministratorA fantastic opportunity to join one of the UK's leading independent financial advisory and wealth management firms.As a Finance Operations Administrator you will perform a range of tasks within the Finance Operations Team to ensure that any requests are dealt with in an accurate and efficient manner in accordance with the...


  • Bromsgrove, United Kingdom Powerstar Full time

    Overview: This is a temporary maternity cover contract up to 12 months in duration. **Duties**: - You will be able to provide proactive, effective, and efficient production and resource planning support to the manufacturing department. - You will update production schedules and reports. - Plan production order lines to ensure customer order lines are met...


  • Bromsgrove, United Kingdom AFH Financial Group Full time

    **Investment Operations Administrator** A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you...


  • Bromsgrove, United Kingdom AFH Financial Group Full time

    **Investment Operations Administrator** A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you...


  • Bromsgrove, United Kingdom Team UAV Full time

    As Team UAVs Administrator, you'll be a core part of a small niche team that collects data using drones. Our Drone Pilots have a busy life all around the UK and sometimes abroad. They need a dedicated team to support them. You'll be the person that gets them to the right place, at the right time with all the correct administration for the job in place for...


  • Bromsgrove, Worcestershire, United Kingdom AFH Financial Group Full time

    Investment Operations AdministratorA fantastic opportunity to join one of the UK's leading independent financial advisory and wealth management firms.We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will...


  • Bromsgrove, Worcestershire, United Kingdom AFH Financial Group Full time

    Investment Operations AdministratorA fantastic opportunity to join one of the UK's leading independent financial advisory and wealth management firms.We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will...


  • Bromsgrove, Worcestershire, United Kingdom AFH Wealth Management Full time

    AFH Wealth Management is proud to be one of the UK's leading independent financial advisory and wealth management firms.If you are determined to succeed and eager to take on new challenges, you'll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid working, and a competitive salary and range of...


  • Bromsgrove, United Kingdom AFH Financial Group Full time

    AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with...


  • Bromsgrove, Worcestershire, United Kingdom AFH Wealth Management Full time

    AFH Wealth Management is proud to be one of the UK's leading independent financial advisory and wealth management firms.We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you'll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid...


  • Bromsgrove, United Kingdom AFH Wealth Management Full time

    AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity,...


  • Bromsgrove, United Kingdom AFH Wealth Management Full time

    AFH Wealth Management is proud to be one of the UK's leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you'll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with...


  • Bromsgrove, Worcestershire, United Kingdom AFH Wealth Management Full time

    AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with...

  • Administrator

    3 weeks ago


    Bromsgrove, United Kingdom Excool Full time

    In joining Excool you would be part of a world leading company where opportunities are virtually whatever you want them to be. As the UK’s leading manufacturer of Air-conditioning and Heat Pump equipment, in addition to exporting over £50,000,000 over the past few years resulting in the “Queens Award for Enterprise, we can offer exceptional prospects...

  • Administrator

    3 weeks ago


    Bromsgrove, United Kingdom Adcock Refrigeration and Air Conditioning Full time

    Job Advert We are looking for a talented, organized Administrator to join our busy team in Bromsgrove. If you are on the lookout for your next opportunity, with an employer that cares deeply for its employees and has a history of long-serving employees, then this may be your chance. Adcock Refrigeration and Air Conditioning is a widely respected company...

  • Administrator

    2 weeks ago


    Bromsgrove, United Kingdom Excool Full time

    In joining Excool you would be part of a world leading company where opportunities are virtually whatever you want them to be. As the UK’s leading manufacturer of Air-conditioning and Heat Pump equipment, in addition to exporting over £50,000,000 over the past few years resulting in the “Queens Award for Enterprise, we can offer exceptional prospects...

  • Administrator

    6 days ago


    Bromsgrove, United Kingdom 365 Worcester Full time

    '''Duties''' - Perform various administrative tasks to support the smooth operation of the office - Answer and direct phone calls in a professional and courteous manner - Maintain office supplies and inventory levels - Schedule appointments and manage calendars - Handle incoming and outgoing mail and packages - Assist with data entry and record keeping -...