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Implementation Consultant

4 months ago

Reading, United Kingdom Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Fascinated by the future and captivated by technology? Smart, creative, and want to make a difference in the world? You will fit right in.**

By joining one of our teams at Cybersource Limited, a division of Visa Inc since 2010, youll have an opportunity to shape the omnichannel payments experience globally. Being part of Visa, the worlds leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Cybersource Limited is a financial technology business that provides omnichannel payments and risk-mitigation technology to merchant-driven businesses across the globe, either direct or through our growing Partner connections.

Individuality fuels our brand and our global team - we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives, and experiences. We understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Cybersource Limited and Visa Inc. respect and encourage meaningful worklife balance for everyone.

**Youre** an individual. **Were** the team for you. **Together**, lets transform the way the world pays.

If you think you could support the Visa family by joining Cybersource Limited as a **Implementation Specialist**, we want to hear from you.

The Implementation Specialist provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, youll be a part of a global team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to troubleshoot and solve our customers business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant-side payments inside and out And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients **actually** use our products into a wide range of amazing roles within Visa.

**What Youll Do, Day To Day.**
- Get hands-on with our products There is no better way to learn how it works.
- Use your Cybersource product knowledge to scope, refine, and shape the clients project deliverables. The Implementation Specialist can enable and inspire our clients.
- Collaborate across the business to identify and develop additional opportunities, as they arise. That may be within the clients environment but it could be in ours.
- Continue to develop your knowledge - the payments space is ever changing and the skills we need are evolving.
- Create trusted advisor relationships with our clients - set realistic expectations and keep their priorities close to hand.
- Be a coach and mentor for your teammates, as no one person can know it all.

**What Youll Bring**
- Demonstrable experience in software development experience with an aptitude for solution development or solutions engineeringpresales, technical consulting, system integration project management for enterprise accounts
- People-oriented with excellent verbal and written communication skills
- A motivation to solve technical and business problems for clients
- Excellent prioritisation skills and ability to manage workload to meet customer expectations.
- An enthusiasm for learning
- Payments or Risk experience is a plus, but well teach you everything you need to know.

**Additional Information **Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and appl