Revenues (Nndr) Officer (Academy)

1 month ago

London, United Kingdom Business Smart Solutions Full time

If you have a strong commitment to customer service, excellent communication skills, and the ability to work independently with mínimal supervision, we encourage you to apply.

**What you'll work on**
- To maximise revenue through the assertive collection of NNDR in accordance with the Local Government and Finance Act 1992, subsequent regulations and the recovery policy.
- To advise NNDR payers and their representatives on liability, exemptions and any other reductions which may be applicable. To update customer and property records accurately and regularly.
- Negotiate payment arrangements; make decisions on the most appropriate course of action with regard to the remedies available for the recovery of NNDR from billing to post liability.
- Maintain the NNDR property database accurately with respect to all amendments.
- To assist Court Officers at Magistrates’ Court.

**Where you'll work**

The client is based in East London - Hybrid working may be available

**A few things to note**
- The rate for this role is £25 per hour Umbrella
- This role is until the end of September 2023 initially

**What we're looking for**

We are looking for a skilled Revenues Officer who has at least 3 years experience in both Council Tax and NNDR

**KNOWLEDGE**
- Extensive knowledge of NNDR including relevant legislation and regulations as well as the experience of handling complex information.
- Substantial experience and detailed knowledge of use of Information Technology.
- Understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies.
- Understanding, knowledge and ability to follow guidelines that ensure compliance to Health and Safety at Work, Data Protection and other statutory requirements.

**WORK RELATED EXPERIENCE**
- Experience of administering all types of NNDR accounts.
- Experience of working on other duties other than administering accounts as indicated in the Job Profile that would lead to the achievement of the purpose of the job.
- Experience of dealing directly with and advising members of the public in a professional manner under all circumstances.
- Experience of working to achieve set targets and delivering to tight deadlines with mínimal supervision.
- Experience of working flexibly to meet the needs of a service and its customers.

**SKILLS AND ABILITIES**
- Ability to co-ordinate, plan, prioritise the workload and meet set targets.
- Well developed communication skills (both written and oral) including:

- Effective liaison with officers and external agencies;
- Ability to write clear letters.
- Ability to develop good working relationships with colleagues and all stakeholders.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

Pay: £25.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have extensive knowledge of NNDR including relevant legislation and regulations as well as the experience of handling complex information?
- Do you have substantial experience and detailed knowledge of use of Information Technology?
- Do you have experience of administering all types of NNDR accounts?
- Do you have experience of working on other duties other than administering accounts as indicated in the Job Profile that would lead to the achievement of the purpose of the job?

**Experience**:

- Local Government: 1 year (required)

Work Location: One location

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