Revenues Officer

3 weeks ago

London, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Revenues Officer - NDR x2**
**Reference no: Hackney RQ798808**
**Pay rate £17.27 per hour PAYE** To maximise revenue through the assertive collection of NNDR in accordance with the Local Government and Finance Act 1992, subsequent regulations and the recovery policy Key responsibilities:

- To advise NNDR payers and their representatives on liability, exemptions and any other reductions which may be applicable. To update customer and property records accurately and regularly.
- To perform account housekeeping; process methods of payment; action refunds, and prepare write-offs and write-off amounts in accordance with policy.
- To reconcile the property rateable values with the Valuation Office, action splits and mergers and ensure the property database accurately reflects the valuation list.
- Issue accounts to the Bailiff, monitor progress and liaise with the Bailiff on all accounts issued to them. Allocate Bailiff payments and advise Bailiff of directly received payments and account amendments. Maintain and provide statistics on Bailiff payments.
- Take appropriate action to recover NNDR from customers in arrears in accordance with the legislation and the recovery policy. Set and monitor payment arrangements and instigate and control trace enquiries.
- Assist with the preparation of papers for liquidation and bankruptcy.
- Prepare case documents for referral to Magistrates Courts; assist Court Officers in the preparation and monitoring of cases for committal. Attend Court to provide advice to ratepayers.
- To deal with NNDR enquiries by telephone, written correspondence, or face-to-face, providing advice and explanations on all aspects NNDR administration.
- To draft good quality, comprehensive written replies to letters from Council Tax payers and elected representatives advising of rights of appeal, where appropriate.
- To liaise with other services in the Finance Directorate, other Council Directorates and relevant external agencies. To attend meetings, Courts and working parties, as directed

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:

- Must have a minimum 5 GCSEs that includes Mathematics and English or its equivalent from a recognised institution
- Extensive knowledge of NNDR including relevant legislation and regulations as well as the experience of handling complex information
- Experience of administering all types of NNDR accounts
- Experience of working on other duties other than administering accounts as indicated in the Job Profile that would lead to the achievement of the purpose of the job
- Experience of dealing directly with and advising members of the public in a professional manner under all circumstances
- Well developed communication skills (both written and oral)
- Ability to co-ordinate, plan, prioritise the workload and meet set targets

**by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.**
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**_._**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Hackney RQ798808**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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