Sales Office Apprentice

2 months ago


Leeds, United Kingdom Encon Insulation Full time

_We are currently looking for an Sales Office Apprentice to join our team at our North West Branch._
- Do you want to work for the leading distributor? Have you got a passion for customer service?_

**We have the opportunity for you**

The role is Monday - Friday.

No previous experience is required.

**What will you be doing?**
- Follow up and file quotations issued to check competitiveness and to secure sales.
- Provide feedback on pricing levels to Managers.
- Maintain content and accuracy of sales daybook.
- Assist with project tracking of potential business.
- Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
- Deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned.
- Proactively call nil spend/dormant/targeted accounts as requested by Management.
- Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders.
- Assist in collecting cash from debtors, where this is appropriate.
- Receive, examine, and link confirmation orders, advising any amendments necessary to originals.
- Check and confirm dates and content of direct deliveries as they fall due

**What are we looking for?**

Someone who is customer focused, a good communicator with negotiation skills, results driven, a team player, detail conscious, personable and business focused.

**Who are we?**

Encon Insulation, the leading independent UK distributor of thermal and acoustic insulation, fire protection and roofing materials.

**Job Types**: Full-time, Apprenticeship

**Benefits**:

- Company pension
- Life insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (preferred)
- IT Knowledge (MS Office): 1 year (preferred)

Work Location: One location

Reference ID: SOA/778/NW



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