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Relief Lodge Receptionist
4 months ago
Exeter College is one of the oldest colleges within the University of Oxford, with two residential sites in central Oxford.
These are busy premises, which (in addition to being student residences) host many of the College’s meetings, as well as commercial conferences and summer schools, and private dinners and events. The College is therefore, a vibrant and exciting place to work, and the Lodge Receptionist team is key to providing a professional, customer-focused and welcoming service to all students, staff and visitors.
We are currently seeking a **Lodge Receptionist (Relief)** to deliver this service. Typical duties will include: welcoming guests and dealing with enquiries (in-person and by phone); handling check-in/ check-out procedures (including issuing room keys); acting as a first point of contact in emergencies; taking payments; and booking rooms on the Kinetics database.
This is a busy, customer-facing role, and it is therefore essential that you have excellent verbal communication skills, and a naturally friendly and helpful nature. You should also be hands-on in approach, with the ability to manage a varied workload under mínimal supervision, and a willingness to work flexibly and collaboratively as part of the wider team. Experience in a busy, customer-facing role is essential.
The salary will be within a range £15,469 - £17,698 per annum. In addition, the College offers a range of benefits including a generous annual leave allowance, access to contributory pension scheme and discounted healthcare/ dental schemes, and a free meal whilst on duty.
The post will work an average of 24 hours per week, although we anticipate that there will be regular opportunities to work additional hours. Hours will normally be worked during Day shifts, but working patterns will vary from week to week**:there is no fixed working pattern.** You will be required to work at least one day on most weekends.
**Exeter College is an equal opportunity employer and values diversity**
**Job Types**: Part-time, Permanent
Pay: £15,469.00-£17,698.00 per year
Expected hours: 24 per week
**Benefits**:
- Additional leave
- Bereavement leave
- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Application question(s):
- Do you have experience of working in a hotel reception or front desk role?
Work Location: In person
Application deadline: 21/06/2024
Expected start date: 01/07/2024