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Returns Operative

2 months ago

Chippenham, United Kingdom Furniturebox UK Full time

**Hours**:Monday to Friday - 8am - 4pm (Potential to change) with part paid breaks

**Location**:Warminster/Chippenham Wiltshire

**Company description**

An exciting opportunity to join one of the Sunday Times' 100 Fastest Growing Businesses with a supportive and encouraging team culture.

Furniturebox is a fast-growing online furniture business dedicated to beautiful, quality, and affordable products backed with exceptional customer service. Offering free next day delivery up until 8pm, free returns, a 2-year guarantee and an average 4.9 out of 5 stars on Trustpilot with 6,500+ reviews. The two Directors (and Co-Founders) have big plans to continue growing to become the biggest and best furniture company in the UK, USA and globally.

**Role Summary**

This is an active role with heavy lifting and all tasks must be accomplished while maintaining high standards of safety from the initiation of the operation to its completion.

**Duties and Responsibilities - Include but not limited to**:
**OPERATIONAL**
- Unloading return from trailers/Vans
- Use of various computer platforms
- Use of forklifts/Power lifters
- Repairing returns if required
- Logging all returned items
- Assessing condition of returns
- Ensuring that the work area is always clean and tidy
- Movement of pallets where required
- Load vehicles when required
- Repacking stock items
- Keeping track of outlet costs
- Ensure all activities are carried out in a manner that will ensure accuracy and efficiency.
- Ensure all materials are scanned into and out of locations in line with company procedures to ensure inventory accuracy.
- Ensure all materials are handled in a manner that protects their quality
- Use of forklifts
- Attending all Toolbox Talks and Safety Meetings when required to do so.
- Report any unsafe acts or incidents however small to the shift lead.
- Take care of yourself and those around you
- Ensuring that the work area is always clean and tidy.
- Ensure any documentation requirements are adhered to
- Ensure any computer systems are operated in line with IT Usage Policy
- Regularly contribute to continuous improvement activities

**HSE**

Be familiar with all the company’s policies and procedures associated with safe vehicle operation, including but not limited to:

- Mandatory use of correct Personal Protective Equipment (PPE)
- Knowledge of emergency procedures
- Use of emergency equipment
- Safe lifting and loading procedures.
- Ensure adherence to Furniturebox HSE Policies and Procedure

**What do we need from you?**
- Forklift truck license is an advantage but a willingness to gain a license is key.
- Experience in operating and using a wide range of tools and machinery would be advantageous
- Computer literacy and knowledge of Microsoft Office
- Attention to detail.
- Good understanding/experience working with extensive warehouse management systems.
- Team player
- Customer focussed.
- Polite and professional manner

**The Bonus Bits - A few extra things we do to make Furniturebox a great place to work**:

- Perkbox membership for discounts and savings on lots of your everyday essentials, wellness, and other special treats
- Staff discount across our product range
- Employee of the month: we want to celebrate our successes across the whole company.
- Discounted private healthcare with Vitality.
- Employee Assistance Programme (EAP) through Bupa
- Team events: we plan events and regular get-togethers for our teams to have fun and socialise - if that's something you would like to take part in
- 25 days holiday (plus bank holidays)
- Holiday increments that increase after 2 years
- Cake/Snack Wednesday

Pay: From £12.14 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 31/05/2024