Customer Service Assistant

4 days ago


Newcastle upon Tyne, United Kingdom Channel Partners Limited Full time

We are seeking a Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support.

**Duties**:

- Act as the primary point of contact for customers, providing personalized assistance and guidance throughout the sales process.
- Develop and maintain strong relationships with existing customers, understanding their needs and preferences to offer tailored solutions.
- Analyze customer inquiries and provide accurate and timely responses
- Handle incoming phone calls with professionalism and excellent phone etiquette

**Requirements**:

- Strong communication and interpersonal skills
- Excellent problem-solving abilities to address customer concerns effectively
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with a high level of accuracy

If you are a dedicated individual with excellent customer service skills, we would love to hear from you.

**Salary**: From £23,996.79 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/04/2024


  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom Shell Service Station Full time

    **Job title: - Customer Assistant / Night cashier** Shell is one of the UK's largest forecourt operators. An exciting opportunity has arisen for a Night cashier / Customer Assistant to join our Shell Service Station - Newcastle Airport, Newcastle upon Tyne NE13 8BZ. No experience as a Customer Assistant / Night cashier is required as full training will...

  • Customer Assistant

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Shell Service Station Full time

    **Job title: - Customer Assistant / Night cashier** Shell is one of the UK's largest forecourt operators. An exciting opportunity has arisen for a Night cashier / Customer Assistant to join our Shell Service Station - Newcastle Airport, Newcastle upon Tyne NE13 8BZ. No experience as a Customer Assistant / Night cashier is required as full training will...


  • Newcastle upon Tyne, United Kingdom F Talent Group Full time

    Job Title: Entry-Level Customer Service Assistant Location: Newcastle , flexible hours Start Date: ASAP **Salary**: Competitive We are looking for an enthusiastic and customer-focused individual to join our team as an Entry-Level Customer Service Assistant. This is a great opportunity for someone who is looking to start their career in customer service...


  • Newcastle upon Tyne, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Newcastle upon Tyne, NE3 3ED **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Newcastle upon Tyne, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Whickham, NE16 4EL **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...


  • Newcastle upon Tyne, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Newcastle upon Tyne, NE3 3ED **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...


  • Newcastle upon Tyne, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Leazes, NE4 6BA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: £21,000 - £23,000 pa + £1,200 pa Performance Bonus **Working Hours**:Full Time, 37.5 hours per week **Shift Patterns**: between 8am to 9pm, Mon - Sun, 5 on 2 off **Holidays**: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays. Verisure is...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus **Working Hours**:37.5 hours per week **Shift Patterns**: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) **Holidays**: 29 days holidays (increases to 31 days...


  • Newcastle upon Tyne, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. **Duties**: - Answer incoming customer inquiries via various face to face channels - Provide...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: £21,000 - £23,000 pa + £1,200 pa Performance Bonus **Working Hours**:Full Time, 37.5 hours per week **Shift Patterns**: between 8am to 9pm, Mon - Sun, 5 on 2 off **Holidays**: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays. **Start Date**:...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: £21,000 - £23,000 pa + £1,200 pa Performance Bonus **Working Hours**:Full Time, 37.5 hours per week **Shift Patterns**: between 8am to 9pm, Mon - Sun, 5 on 2 off **Holidays**: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays. **Start Date**:...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: £21,000 - £23,000 pa + £1,200 pa Performance Bonus **Working Hours**:Full Time, 37.5 hours per week **Shift Patterns**: between 8am to 9pm, Mon - Sun, 5 on 2 off **Holidays**: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays. As a Customer...


  • Newcastle upon Tyne, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Newcastle upon Tyne, NE3 3ED **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...


  • Newcastle upon Tyne, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Newcastle upon Tyne, NE3 3ED **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...


  • Newcastle upon Tyne, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Newcastle upon Tyne, NE3 3ED **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...


  • Newcastle upon Tyne, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Newcastle upon Tyne, NE4 6BA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...


  • Newcastle upon Tyne, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Newcastle upon Tyne, NE3 3ED **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Newcastle upon Tyne, United Kingdom World Duty Free Group Full time

    Seasonal Customer Assistant - Customer Service Advisor Location - Newcastle Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 21 hours per week, plus overtime, seasonal between April and October 2024, part time Working pattern - 3 on 3 off or 3 set days between the...


  • Newcastle upon Tyne, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service Advisor Location - Newcastle Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 18 - 26.25 hours per week, plus overtime, permanent, part time Working pattern - 3 on 3 off or 3 set days between the hours of 3:30am - 10pm, will be...