Care Coordinator

3 weeks ago

Milton Keynes, United Kingdom One Medical Group Full time

**OneMedical Group **has grown in **Milton Keynes**. From 1st of September 2023 we have been delivering care services to patients and communities across 3 sites in Milton Keynes**:Brooklands**, **Whitehouse** and **Neath** **Hill **surgeries.

We have an amazing job opportunity for a **Care Coordinator** to join our team. Care coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.

They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.

This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

Care coordinators review patients’ needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.

Care coordinators could potentially provide time, capacity and expertise to support people in preparing for or following-up clinical conversations they have with primary care professionals to enable them to be actively involved in managing their care and supported to make choices that are right for them. Their aim is to help people improve their quality of life.

They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.

This role is intended to become an integral part of the PCN’s multidisciplinary team, community link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach across the PCN.

**Please note**: the role of a care coordinator is not a clinical role.

**Knowledge, training and experience required**:

- Educated to degree level or equivalent (desirable).
- Good written and verbal communication skills and strong organisational skills.
- Good time management skills.

**System used**: SystemOne

**Why join us?**

**Our Benefits;**
- NHS Pension with 20.6% Employer Contribution
- 33 days annual leave (inc. Bank holidays), which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity/Paternity/Adoption pay
- Special and Significant Event Leave
- Family friendly employment policies
- Continued personal and professional development
- Participation in OMG’s refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme - free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts

**Working at OneMedical Group**

Our teams at OneMedical Group, whether working for OneMedicare, OneMedical Property or within our Support Centre, all come together, collaborate, share ideas and have fun The team is made up of forward thinking and people centred individuals with different skills and abilities, where you can learn from each other and make a positive and valuable impact.
**Who we are**
OneMedical Group is a family run organisation with our co-founders still involved in supporting our teams to be at their best. We have an ambitious strategy and mission, one that is shared and supported by our whole Group. The Group was started with the vision of delivering healthcare differently, and to make a real difference to the communities that we work with.

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