Retail Operations Co-ordinator
6 months ago
By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the
long term health of the brand and we create more than just fashion.
**DESCRIPTION**
Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has
expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned
architects. But the search for the best in the industry never stops. As our journey continues, we're looking for
passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high
street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not
slavishly follow the fashion world. This means putting style before trends and truth before hype.
We are looking for **Retail Operations Co-Ordinator** to join our team in our Head Office in Richmond.
**JOB PURPOSE**
As a member of the Retail team, the coordinator plays an important role as a brand ambassador, ensuring
operational excellence across all Jigsaw Retail Stores and concessions. This is a varied role with time spent
maintaining the day-to-day operations and supporting the Head of Retail with ad-hoc administrative duties.
The Retail Coordinator will:
- Aid in ensuring effective, first-time right communication from head offices to stores;
- Support in the resolution of administrative store-based challenges;
- Provide operational support to Head of Retail, Regional Managers, Cluster Managers and Store Managers on all aspects of the retail business.
**KEY DUTIES AND RESPONSIBILITIES**
- Coordinates weekly communication, ensuring information is store friendly.
- Maintains retail policies & procedures on our internal site - InsideJigsaw.
- Works alongside Property team on store development projects, including initial set up of suppliers and
arranging opening orders for new store operational set up.
- Oversee the checklist for new store openings.
- Processes invoices and requisitions for Retail.
- Contributes to the response of Operational queries from retail stores.
- Collate information as required from stores - chase up deadlines.
- Monitor staff discount and uniform.
- Assist in coordination of internal retail events.
- Supports in the roll out of the Retail Roadmap projects alongside Head of Retail.
- Undertake any other administrative duties identified by HOR.
**SKILLS, KNOWLEDGE AND EXPERIENCE**
- A ‘Can do’ attitude, energetic and passionate.
- Ability to work effectively as part of a team and on own initiative.
- Excellent communication skills.
- Planning and organisation skills both proactive and reactive
- Organised and Efficient
- Comfortable multi-tasking and managing a variety of tasks.
- Structured and process driven.
- Attention to detail.
- An understanding of the retail environment.
**BENEFITS**
- Pension
- Holiday
- Staff discounts
- Sample sales
- Return Trust Membership
- EAP
- Cycle to work scheme
- Fruit in the office
Work Location: In person
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