Installation Operative

6 months ago

London, United Kingdom Echo house Full time

**ECHO HOUSE Production and Installation Operative**

Reporting to: Installation Manager

Echo House is a market leader specialising in Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production.

**ECHO’S MISSION**

Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that go beyond expectations. We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, and maintaining an unwavering dedication to superior service. With passion driving our purpose, we promise to transcend expectations, consistently and without compromise.

**WE STAND FOR**

An extraordinary culture of empowerment, respect, authenticity and collaboration and a business that exceeds all expectations.

A team that delivers beyond our leadership and who have an extraordinary life in and outside of the workplace.

Echo is acknowledged as the leader of sustainable design and creative production in the world.

**Scope of the Role**:
Collaborative. Positive. Respectful. Organised. Exceptional People Skills.

The role of installer is that transporting, assembling and installing graphic promotional materials and display items at client premises, mainly around the UK and Ireland. When required installers will also cover various small assembly and repair jobs within Echo House.

At Echo, our workflow approach is a hybrid. Dependent on the nature of the works, we combine the structured predictability of the Waterfall method with the flexible adaptability of Agile. This necessitates that all our team members are comfortable and proficient in both approaches, ensuring seamless integration and adaptability according to project demands.

The nature of our industry is that working ad hoc additional hours, or out of normal working hours, can be expected as a normal function of this role. Paid overtime, or time in lieu, is provided for this. The leadership team of Echo House remain committed to limiting the extent and potential impact of this, for all individuals at Echo.

Echo operates within the vibrant pulse of the design and production industry, one of the world's most challenging yet fulfilling creative sectors. Our ethos centres around positivity, which underpins every interaction, be it team collaboration, client communication, or individual tasks. As the dynamics of our work continually evolve, maintaining flexibility, responsiveness, and composure are essential to delivering efficient and effective results. We uphold a culture of mutual respect, acknowledging that each team member's unique contributions enrich our collective output. Success at Echo hinges on your capacity to collaborate, deliver results, and bring a proactive spirit to our dynamic, often high-pressure environment.

**Main Duties AND ResponsibilitIES**:
**UNIVERSAL**
- Operating with integrity - performing whole and complete work for and with all Echo

colleagues, clients and suppliers alike.
- Ensuring Echo House maintains its status as an industry leading team of dynamic, proactive & professional specialists.
- In depth training is provided as a core part of all new starters’ induction. In addition, with such a nuanced and bespoke business, on-the-job learning remains the single most effective way to learn what we do and how we do it.

**CORE KNOWLEDGE BASE**
- Knowledge and experience of using hand tools and battery powered tools.
- Graphics Industry knowledge
- Practical personal and site Health and Safety knowledge

**CORE AREAS OF RESPONSIBILITY**
- Plan execution of job brief
- Complete installation to high professional standards
- Sending completed feedback of every installation.

**MAIN DUTIES**:

- To Load each morning/night and check all packages and paperwork
- Self-manage day to ensure they are prompt for each job.
- Plan the route between jobs and ensure sufficient time for each job
- Ensure correct equipment is available to complete the brief
- Ensure each job is installed correctly following the brief provided.
- Tidy the site and ensure all work is completed to a professional standard
- Send feedback and pictures of the completed install reporting any issues.

Special Requirements
- Full UK driving licence required as this post will require extensive and frequent travel (reasonable adjustments will be considered for those unable to hold one due to a disability).
- Flexibility in approach and willingness to work unsocial hours

**GENERAL**
- Echo is a dynamic, busy company with a close working team and as such we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
- To perform other reasonable tasks as required by the Directors or your department head.
- Follow and promote to colleagues,

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