Property Services Officer

4 weeks ago

Truro, United Kingdom Cornwall Rural Housing Association Ltd Full time

**CORNWALL RURAL HOUSING ASSOCIATION**

**ROLE DESCRIPTION - January 2023**

**CRHA is a charitable housing association providing good quality homes throughout Cornwall and on the Isles of Scilly.**

**JOB PURPOSE**:
The overall purpose of the Property Services Officer role is to provide technical support to the property related operations of CRHA, supporting the Property Services Manager and other teams across the organisation to deliver services that are efficient, effectively, delivered to high standards, and meet regulatory and statutory requirements.

**KEY TASKS**

1. To carry out technical surveying in existing homes, void properties and to deliver the annual stock condition programme.

2. To plan, prepare, project manage and deliver planned and cyclical programmes of investment and maintenance.

3. To arrange and oversee the delivery of void related works and services, ensuring that high quality homes are provided to new customers and rent loss is minimised for the business.

4. Responsibility for day-to-day contractor management including contractor checks and verifications, quality assurance and the efficient and cost-effective delivery of works and services.

5. Contribute to strategy, policy and procedure development in relation to the organisation’s property services function, including asset management, building safety, future homes standards and climate response.

6. To contribute to the delivery of a fully responsive, effective and customer focussed repairs service, ensuring that performance and satisfaction are at an optimum and regularly reported on.

7. Support the Property Services Manager to manage the delivery of all customer and building safety services, including cyclical servicing and safety checks.

8. Monitor financial, technical and other operational performance that Property Services is responsible for including budgetary management and control.

9. In conjunction with the Finance team, ensure that the organisation takes a proactive approach to procurement, ensuring value for money and efficiency from works and services commissioning and award.

10. Accurately record and collate property related data and information on CRHA IT operating systems.

11. Ensure that the procuring, processing and administering of work meets audit requirements.

**Other**

12. Ensure compliance with the organisations standing orders, policies and procedures.

13. Undertake appropriate training as agreed with the Property Services Manager.

14. Undertake any other duties consistent with this role and which may be required from time to time.

**PERSON SPECIFICATION**

**Essential qualifications & experience**
- Good standard of general education.
- Degree educated or equivalent (desirable).
- Minimum of 3 years of relevant experience of working in a customer focused organisation.
- Significant technical experience and ability.
- Experience of providing property related services and activities.
- Ability to understand and interpret complex information and communicate that information effectively.
- Financial and budgetary management experience.

**Essential skills, knowledge & abilities**
- Demonstrable track record of delivering effective change and high performance.
- A working knowledge of Health and Safety good practice.
- Ability to write and explain reports.
- Excellent interpersonal and communication skills, with a collaboration/consultative working style, that builds good relationships.
- Able to think creatively, analytically, and strategically whilst working practically, under pressure, managing time and prioritising conflicting demands for self and others.

**Personal qualities & circumstances**
- Able to travel within Cornwall and the Isles of Scilly and work occasional unsocial hours.
- Passionate about working within charitable, not for profit organisations.
- Understanding of and respect for CRHA’s values and purpose.

**Job Types**: Full-time, Permanent

**Salary**: £29,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Application deadline: 15/02/2023
Reference ID: CRHA5

  • Property Manager

    1 month ago

    Truro, United Kingdom Winners Recruitment Limited Full time

    My client has a new vacancy for a property manager to join their established team. Reporting to the head of Property, you will be accountable for the delivery of a high-quality core property management service within your own portfolio of almost exclusively commercial property assets across the Southwest. **Responsibilities**:

  • Security Officer

    1 month ago

    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This post is in the Department of Security Services attached to the 24/7 Response Team To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trust’s hospital site and grounds and to provide security for staff, patients, visitors and users. To use their skills and training to manage a...

  • Security Officer

    1 month ago

    Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trusts hospital site and grounds and to provide security for staff, patients, visitors and users. To use their skills and training to manage a variety of security related incidents while conducting him/herself in a firm but courteous...

  • Commercial Property Solicitor

    1 day ago

    Truro, United Kingdom G2 Legal Limited Full time

    What’s on offer?  Competitive salary Hybrid & flexible working Annual bonus 25 days holiday + buy/sell optionsWorking with some of the most established and supportive partners in Cornwall & DevonWork from a variety of office branches throughout Cornwall Relocators to Cornwall welcome to apply - Potential relocation allowance on offer too  Who will...

  • Commercial Property Solicitor

    1 day ago

    Truro, United Kingdom G2 Legal Limited Full time

    What’s on offer? Competitive salary Hybrid & flexible working Annual bonus 25 days holiday + buy/sell optionsWorking with some of the most established and supportive partners in Cornwall & DevonWork from a variety of office branches throughout Cornwall Relocators to Cornwall welcome to apply - Potential relocation allowance on offer too Who will you...

  • Patient Services Assistant

    4 weeks ago

    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

  • Commercial Property Solicitor

    23 hours ago

    Truro, Cornwall, United Kingdom G2 Legal Limited Full time

    What’s on offer? Competitive salary Hybrid & flexible working Annual bonus 25 days holiday + buy/sell options Working with some of the most established and supportive partners in Cornwall & Devon Work from a variety of office branches throughout Cornwall Relocators to Cornwall welcome to apply - Potential relocation allowance on offer too Who will...

  • Commercial Property Legal Secretary

    1 month ago

    Truro, Cornwall, United Kingdom Douglas Scott Legal Recruitment Full time

    You :An experienced legal secretary or legal assistant who is happy to take on admin duties, ideally with a background in commercial property. You'll be highly organised, motivated, accurate, proactive and committed to meeting deadlines while remaining calm under pressure.You have solid administrative experience and be used to working in a busy and highly...

  • Commercial Property Solicitor/Legal Executive

    4 weeks ago

    Truro, Cornwall, United Kingdom Legal Southwest Full time

    Our client is a forward-thinking law firm based in Truro, they have a strong client base in the Cornwall area but also in the rest of the country and internationally. They have carved a niche in the marketplace, offering high net worth clients a reliable, positive and professional service. They believe they offer a quality of work similar to that of a...

  • Accounts Assistant

    1 week ago

    Truro, United Kingdom Winners Recruitment Full time

    Company Overview: We are a well-established property management company located in Truro, dedicated to delivering exceptional services to our clients. Our continued growth has created an exciting opportunity for a Finance Assistant to join our team. If you have a strong finance background, an eye for detail, and a passion for property management, we invite...

  • Commercial Property Solicitor

    1 month ago

    Truro, Cornwall, United Kingdom Legal Southwest Full time

    Our client is a forward-thinking law firm based in Truro, they have a strong client base in the Cornwall area but also in the rest of the country and internationally. They have carved a niche in the marketplace, offering high net worth clients a reliable, positive and professional service. They believe they offer a quality of work similar to that of a...

  • Accounts Assistant

    1 week ago

    Truro, United Kingdom Winners Recruitment Full time

    Company Overview: We are a well-established property management company located in Truro, dedicated to delivering exceptional services to our clients. Our continued growth has created an exciting opportunity for a Finance Assistant to join our team. If you have a strong finance background, an eye for detail, and a passion for property management, we invite...

  • Office Administrator/customer Service

    38 minutes ago

    Truro, United Kingdom Rothbridge Investments Full time

    Responsibilities: - Perform clerical duties, including data entry, filing, and organising documents - Answer and direct phone calls with professionalism and excellent phone etiquette - Manage office supplies and inventory, ensuring they are well-stocked - Assist in scheduling appointments and maintaining calendars - Coordinate meetings and conferences,...

  • Supervisor: Field and Office Based Permanent

    1 month ago

    Truro, Cornwall, United Kingdom Build Recruitment Full time

    Permanent Role, 8am-5pm, with a salary of £36-38k + van and fuel card Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise...

  • Security Officer

    1 month ago

    Truro, United Kingdom Mitie Full time

    Cornwall Relief - £10.50 **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. - Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer...

  • Receptionist/legal Secretary

    51 minutes ago

    Truro, United Kingdom Charles French Solicitors Full time

    **Position**: Receptionist/Legal Secretary **Location**:Truro **Department**: Commercial Property **Job Type**: Full-time or Jobshare **Schedule**: Monday to Friday **Work Location**: In-office. We are currently seeking a motivated individual looking to start a career in a professional office environment. **Responsibilities**: - Greet clients,...

  • Administrator

    1 month ago

    Truro, United Kingdom iWork Recruitment Limited Full time

    Contract to start 01-03-23 until 23-05-23 with a possible extension. **Job purpose** The post holder is responsible for providing senior administrative and technical support for the service as a whole, supporting the delivery of all PSH work areas. Responsible for work of a significant or complex nature covering Complaints, HMOs and Empty Homes and the...

  • Lettings Co-ordinator

    4 weeks ago

    Truro, United Kingdom Novus Recruitment Full time

    On of the region's most prestigious Lettings and Estate agents is looking to recruit an experienced **Lettings Co-Ordinator / Administrator** for their central Truro office. This is a wonderful opportunity to join a renowned independent firm that manages hundreds of properties across the most beautiful areas of mid-Cornwall. You will be joining a strong,...

  • Administrator

    1 month ago

    Truro, United Kingdom TR2 Recruitment Full time

    Our client is one of Cornwalls leading Holiday Home property agencies and they have immediate needs for Property Administrators to join their team at Ruan High Lanes (TR2 5JT). You will be required to complete general office administration tasks as well as visiting properties to complete property checks in readiness for guests checking in. A requirement...

  • Accounts Assistant/assistant Account

    1 week ago

    Truro, Cornwall, United Kingdom Winners Recruitment Full time

    Company Overview: We are a well-established property management company located in Truro, dedicated to delivering exceptional services to our clients. Our continued growth has created an exciting opportunity for a Finance Assistant to join our team. If you have a strong finance background, an eye for detail, and a passion for property management, we invite...