Business Support Administrator

3 weeks ago


Penzance, United Kingdom Growing Links CIC Full time

**Business Support Administrator Role**

Growing Links is a Community Interest Company working to generate a more sustainable, resilient and accessible local food system. We aim to connect our community needs and directly address inequality, food poverty and social vulnerability; whilst enhancing biodiversity and reducing our impact on the environment.

We are looking for a Business Support Administrator to be a part of the Growing Links team. Working from our Street Food Project base, you will organise the administration for all of our projects including; The Community Garden, Street Food Project, Community Food Store & our Veg Bag scheme.

**Location**:1 Guildhall Road, Penzance, TR18 2QZ

**Hours**:25 hours per week, Monday - Friday: days and hours flexible (additional hours may be available if desired)

**Hourly rate**:£11.00

**Closing date**:25 August 2023

**Interviews**:From 28 August 2023

**Duties & responsibilities**
- Working closely with the Managing Director and Operations Manager
- Meeting & greeting guests and supporting volunteers on site
- Diary management
- Liaise with our Veg Bag Manager for weekly orders
- Attend regular Director and Volunteer meetings, create agendas and take minutes to distribute
- Help recruit, onboard and communicate with our large database of volunteers
- Support with all areas of recruitment, writing job descriptions and job advertisements, scheduling interviews and onboarding new team members
- Complete DBS checks for all members of staff and ensure relevant training has been completed
- Create & maintain spreadsheets / databases on google drive
- Data collation for reports / records
- Create company documentation (such as procedures, policies, minutes, job descriptions, reports, statistics) and cascading as required
- Ensure GDPR compliance with data held in our databases and creating managing
Systems of Registers for each area of the organisation.
- Assist managers/project leads with project paperwork, reconciliations, creating supporting materials
- Assist with training management; either arranging schedules, cascading supporting materials, chasing/distributing/recording certificates
- Promote Time Credit scheme to volunteers and allocate Time Credits to volunteers
- Assist volunteers with any concerns/issues they may have, being empathetic and considerate, working within appropriate professional boundary parameters
- Develop and facilitate training sessions for staff & service users on suitable topics
- Liaise with landlords over site issues for 1 Guildhall Road, Penzance, TR18 2QZ
- To attend any training offered: Safeguarding Adults, First Aid, Drug and Alcohol
Awareness, Mental Health Care, introduction to Permaculture
- To embrace and promote the ethos and values of Growing Links CIC

**Professional Skills**
- Able to prioritise, multitask and be extremely organised
- Understand data management
- Good communication, verbal and written
- Be able to work methodically, especially when creating systems, databases, reports.
- To have an eye for detail
- Be observant of legal necessities with regards to insurance, health & safety GDPR, confidentiality & safeguarding
- To work with discretion in all instances of GDPR, Safeguarding & confidentiality

**Personal Skills**
- Have an empathetic, person-centred approach when dealing with staff, members of the public, other agencies and especially volunteers and services
- Respect the personal journeys of other people
- Positive, can-do approach

**Qualifications & Experience**

The applicant will receive full training and an induction to Growing Links CIC.

Essential:

- Experience working as an Administration Assistant or similar
- The ability to organise your time and workload
- To be thorough and pay attention to detail
- The ability to work well with others
- The ability to think clearly using logic and reasoning
- Excellent verbal communication skills

Preferred:

- Previous experience of working with volunteers and a community led organisation
- A passion for the environment and being climate conscious

**Benefits**
- National Living Wage employer
- Further training opportunities
- Monthly staff training days
- Staff social events
- Casual dress
- Flexible days/hours
- Free weekly organic veg bag

WHEN APPLYING, PLEASE INCLUDE A COVER LETTER DETAILING YOUR SUITABILITY FOR THIS ROLE. THANK YOU.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 25 per week

**Salary**: £11.00 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Flexitime
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Penzance: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 3 years (preferred)

Work Location: In person

Application deadline: 25/08/2023
Expected start date: 04/09/2023



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