Customer Agent

7 months ago


Birmingham, United Kingdom SF Group Full time

Fantastic opportunity for a new graduate / recent college leaver working for a growing global brand. Fully remote (must be West Midlands based) paying up to £30,000 base salary. Full training is provided.

You must have excellent verbal and writter English as you will be dealing with people over the phone.

This is an opportunity to work with a genuine, modern-day tech Unicorn. This is an organisation that have designed an innovative software which will change the way in which that professionals are connected to facilities within their industry and helping improve the landscape for years to come.

Broadening their scope, our client are seeking a team of IT Customer Support Agents in the Midlands which form a remote, but present where required, service desk.

You will have
- Exceptional telephone manner
- Experience in high volume, varied 1st, possibly some 2nd Line, support
- Ideally a background within IT - Application / Software
- Ability to build rapport while providing an end-to-end service

3 weeks of training to be provided.


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