Customer Service Coordinator
6 months ago
Customer Service Coordinator
Do you enjoy solving problems and working with people?
Are you looking for a career within a well-respected, expanding global company?
As a Customer Service Coordinator at PPG, you will provide an outstanding level of customer service to our internal and external customers, whilst having the opportunity to develop, learn and grow.
Working Hours:
08:45-17:15 Mon-Fri
08:30-17:00 Mon-Fri (around 1 in 3 weeks)
**Key**
**Responsibilities**
- Provide responsive and flexible service to customers for all order, product, and technical queries.
- Take part in an in-depth skills development programme, including customer relationship building, generating sales and IT proficiency.
- Build a comprehensive knowledge of the automotive refinish business and PPG products.
- Ensure all databases and information sources are kept up to date and are compliant with any legislation.
- Drive a “ONE TEAM” culture within the department and wider organisation by taking ownership and focussing on promoting collaboration wherever possible.
**Qualifications**
- High level of communication and interpersonal skills together with a professional manner.
- A desire for personal development.
- Understanding of Microsoft Office tools.
- Able to prioritise workloads efficiently and appropriately in response to changing situations and timescales.
- The ability to quickly adapt in a fast-paced environment, critical thinking and problem-solving skills are crucial for delivering the expectations of this role.
**ABOUT US**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
- Every single day at PPG:
**We partner with customers to create mutual value.**
- We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
**We are “One PPG” to the world.**
- We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.
**We trust our people every day, in every way.**
- We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.
**We make it happen.**
- We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
**We run it like we own it.**
- We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.
**We do better today than yesterday - everyday.**
- We continuously learn. We develop our people to grow our businesses.
**PPG Way: (**
**Click here to learn more about the PPG Way**
**)**
**PPG vision**:
**We are One PPG**:
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