Rst Instruments Uk

5 months ago

Stowmarket, United Kingdom Terra Insights Full time

**Sales Coordinator - this is a 14 month temporary contract to backfill a maternity leave**

We are looking for a customer experience enthusiast with high energy and who is an effective multi-tasker with expertise in organization and attention to detail to work with our 10+ person UK team to ensure efficient day to day operations of the business and provide support to the EMEA region in relation to sales quotes and orders. This is a key role in our business, working with the EMEA team in ensuring incoming workloads and customer needs are well coordinated to provide a seamless and efficient customer experience.

**Responsibilities**:

- To assist and coordinate the UK support team in creation and organisation of incoming quote requests, order generation and follow through to shipment.
- Work with the UK Business Development team to help prioritise workload accordingly.
- Work as a team player in optimising operations related to Sales Enquiries, Order update information and transfer of communications within the UK team as well as the Head Office Production and Logistics team.
- Other duties as assigned, including backfill support as needed to the office administrator.

**Qualification and Skills**:

- 3+ years of experience with client/customer service.
- Civil, Mining or Infrastructure experience is beneficial, but not essential
- Instrumentation experience would be an asset.
- Experience using a customer relation management system.
- Flexibility to manage changing tasks throughout the sales cycle.
- Strong organizational skills and attention to detail.
- Customer focused.
- Organized.
- Team oriented.
- Detail oriented.

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