Senior Receptionist

2 weeks ago

London, United Kingdom Career Legal Full time

Job Details

Due to ongoing growth, we have a Senior Front of House role open within the firm. This will be a busy role, taking responsibility for the efficient running of our front of house and switchboard services. You will focus on the development of the team members whilst ensuring our clients receive a positive and excellent experience every time, whether this is in person at the office or by telephone.

You will assist with:

- Lead from the front - Motivate and mentor the team - bringing out the best in their customer service standards.
- Manage the rota for FOH, ensuring cover between the hours of 08:00 and 18:00.
- Meet and greet all visitors and staff in the office, ensuring a welcoming environment.
- Manage meeting rooms, updating internal guest lists, and arranging refreshments or other requirements.
- Ensure tidiness and general upkeep of the client facing areas and assisting with hospitality for in-house events.
- Liaise with the Events team to provide support for internal events.
- Manage Firm hospitality requests.
- Manage security passes and access to the building for deliveries, and collections.
- Liaise with the Facilities team to support them in the smooth running of the building.
- Deal with clients and fee-earners face to face and on the telephone.
- Answer all incoming telephone calls via the switchboard in a timely manner, displaying empathy and excellent customer service to all callers.
- Manage courier and taxi bookings on behalf of clients and fee earners.
- Manage FOH processes and ensuring that the team keep up expected standards.
- Provide cover for the Support team as and when required and other relevant administration and housekeeping tasks.
- Suggest and implement service level improvements.

You will ideally:

- Have a minimum of one years’ experience in a busy front of house role.
- Have previous experience supervising others.
- Professional appearance, with good manners and a willingness to provide a quality service to the client.
- An excellent communicator and able to communicate with vulnerable clients and professionals visiting the office.
- Be able to demonstrate a flexible attitude, strong organisational skills, an ability to work well under pressure, manage multiple priorities, and meet deadlines.
- Be able to demonstrate excellent attention to detail.
- Be confident, approachable/friendly, articulate, and work well in a team.
- Be an enthusiastic, positive, team player with strong leadership skills.
- Be proactive and be prepared to assist with anything within the Facilities or Support team’s domain.
- Have an excellent work ethic, including excellent time keeping skills, and the ability to act and communicate professionally.

Working hours will be flexible between the core hours of 08:00 and 18:00 (on a rota basis), with occasional cover for out of hours events and any emergencies that may arise.

  • Senior Receptionist

    4 weeks ago

    London, United Kingdom Citadines Holborn-Covent Garden London Full time

    **_Citadines_** **_Apart’hotels_** offers a home away from home with contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services customised to our guests’ lifestyle and needs. Citadines offers properties in prime locations in major destinations worldwide. London offers five Citadines serviced...

  • Senior Receptionist

    4 weeks ago

    London, United Kingdom Ryder Reid Legal Full time

    Job Reference: JO0000004763 - Date Posted: 28 November 2023 - Recruiter: Ryder Reid Legal - Location: City of London, London - Salary: On Application - Sector: Reception - Job Type: Permanent - Work Hours: Full Time One of our global law firm clients is looking for a Senior Receptionist to join the Reception team at their London office. The...

  • Corporate Receptionist

    7 days ago

    London, United Kingdom Search Consultancy Full time

    We are looking for a Corporate Receptionist to join our fast paced & exciting client on a permanent basis. The successful Senior Corporate Receptionist will be responsible for a providing a First-Class welcome experience for all external guests and visitors. The successful Corporate Receptionist will also be responsible for the management of another member...

  • Corporate Receptionist

    4 weeks ago

    London, United Kingdom Search Consultancy Full time

    We are looking for a Corporate Receptionist to join our fast paced & exciting client on a permanent basis. The successful Senior Corporate Receptionist will be responsible for a providing a First-Class welcome experience for all external guests and visitors. The successful Corporate Receptionist will also be responsible of being part of an innovative and...

  • Senior Receptionist

    4 weeks ago

    London, United Kingdom Ultra Sports Medical Ltd Full time

    We are looking for a enthusiastic, organised, driven senior receptionist, to join one of London’s most trusted sports clinics treating Davis Cup Tennis, England Cricket, British Lions Rugby, & Commonwealth Games’ athletes. If this sounds like you,, Ultra Sports Clinic have the perfect role for you! **Who we are**: Ultra Sports Clinic are sports injury...

  • Receptionist

    5 days ago

    London, United Kingdom Front of House Recruitment Full time

    **Receptionist** Receptionist with Corporate Reception experience needed for Law Firm in the City, near Bank Tube. Working with two other Receptionists providing front of house and customer services at the highest levels liaising with senior partners and UHNW clientele.5* experience working in another corporate firm would be ideal, as you would be...

  • Senior Receptionist

    7 days ago

    London, United Kingdom Grafton Medical Partners Full time

    **Role** **Senior Receptionist** **Location** Grafton Medical Partners - Trevelyan House Surgery **Responsible to** Line Manager - Ayisha Ahmed Operations Manager - Moira McCallum **Job Summary** **Hours** Practice opening hours are Monday to Friday 8am - 8pm and Saturday 9am - 5pm. The post is full-time 37.5 hours per week, covering the late...

  • Receptionist

    1 week ago

    London, United Kingdom Options for Recruitment Full time

    2 days ago Be among the first 25 applicants Job Description Full time Receptionist with great customer service skills needed for a leading importer & distributor in North London N4 THE ROLE As Receptionist you will be the initial point of contact for meeting and greeting visitors, including providing information and hospitality to clients. As well as...

  • Receptionist

    4 weeks ago

    London, United Kingdom Front of House Recruitment Full time

    ** Receptionist Receptionist in London needed for a boutique law firm, handling administration and front of house duties and surely the best in 5* customer services, whilst having an opportunity to learn and progress within the role, assisting with administration. Liaisingwith Senior Partners in the firm, as the main FOH ambassador creating that first...

  • Hotel Receptionist

    4 weeks ago

    London, United Kingdom Apex Resourcing Ltd Full time

    Senior Hotel Receptionist / Front Office Supervisor required for a fantastic Hotel based in NW London. The focus of this Senior Hotel Receptionist / Front Office Supervisor role will be taking care of guests creating a great first impression from the moment they arrive through to their departure ensuring that they have a positive and memorable...

  • Receptionist

    6 days ago

    London, United Kingdom ISE Partners Full time

    Job Description?? Receptionist in Mayfair ??Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy being part of...

  • Receptionist

    7 days ago

    London, United Kingdom ISE Partners Full time

    Receptionist in Mayfair Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy being part of a superb...

  • Receptionist

    7 days ago

    London, United Kingdom ISE Partners Full time

    Receptionist in Mayfair Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy being part of a superb...

  • Receptionist

    8 hours ago

    London, United Kingdom ISE Partners Full time

    Job Description 🌟 Receptionist in Mayfair 🌟 Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy...

  • Receptionist

    7 days ago

    London, United Kingdom ISE Partners Full time

    Receptionist in Mayfair Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy being part of a superb...

  • Senior Receptionist

    4 weeks ago

    London, United Kingdom COYA Mayfair Full time

    COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha and Riyadh. Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. **We are currently looking for a...

  • Beauty Receptionist/front of House

    4 weeks ago

    London, United Kingdom Admiral Recruitment Full time

    I am looking for a Senior Receptionist / Front Of House for a client that is probably one of the most sought after private beauty clinics in London. A jaw dropping opportunity has arisen for a Receptionist to join their team. The Receptionist will have previous experience working as a Receptionist preferably within the beauty world. The Receptionist will...

  • Receptionist ( Senior School)

    7 days ago

    London, United Kingdom Girl's Schools Association Full time

    Glendower is an all-girls school in the heart of South Kensington. A charitable trust and independently run with all profits directed back into the school, it is a richly resourced educational environment and a highly rewarding school to work in. Detail We are seeking a dedicated Receptionist to serve as the first point of contact for our school...

  • Receptionist

    7 days ago

    London Area, United Kingdom ISE Partners Full time

    🌟 Receptionist in Mayfair 🌟Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy being part of a superb...

  • Receptionist

    6 days ago

    London Area, United Kingdom ISE Partners Full time

    🌟 Receptionist in Mayfair 🌟Are you a superbly smart, confident, and kind Receptionist with 1-2 years of front-of-house experience and of Graduate Calibre who has direct experience in managing the reception area with the most efficient, professional, and warm natural welcome within a financial setting? Do you work well and enjoy being part of a superb...