Customer Service Executive
2 weeks ago
My client are a market leading retailer who are seeing a Customer Service Executive to join their team on a permanent basis.
This would be a brilliant opportunity for a graduate or similar looking to join an exciting and successful company who can offer excellent professional development.
**Customer Service Executive
- The Role**:
- Contacting new and existing customers to discuss their requirements.
- Inform customers about promotions and products which may be of interest to them to maximise sales opportunities
- Maintain the database with up-to-date customer information
- Investigate any customer issues and resolve them in a timely manner
- Build relationships with customers to provide excellent customer service and gain a working knowledge about their account
**Customer Service Executive
- Experience in a similar customer service or outbound role.
- Proactive approach to work
- IT literate
- Professional and confident communication skills
- Ability to manage workload on a busy environment
- High attention to detail
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