Customer Service Coordinator
Found in: Appcast UK C2 - 2 weeks ago
NSF is seeking to add a Coordinator to its growing team. In this role, the successful candidate will perform a wide range of administrative and customer related duties with varying complexity to support the Food Label and Compliance team programs and processes. As well as communicate with and provide technical and administrative support services to a wide range of internal and external stakeholders. The ability to anticipate and resolve problems will be key in this role.
As a Coordinator, you will support the Food Label and Compliance team performing a wide range of administrative and customer related tasks. As well as communicate with and provide technical and administrative support services to stakeholders. The successful candidate will be required to work in a hybrid capacity at our Long Hanborough.
Responsibilities
- Efficiently log incoming issues (i.e. complaints and incidents) on web-based systems.
- Ensure that all supplier/client responses are correctly recorded.
- Manage prioritisation and action of own issue case load.
- Liaise with clients and their suppliers to conclude issues.
- Complete and maintain all relevant training as required.
- Process and manage case load with prioritising and problem solving as necessary.
- Assist when necessary in ensuring that customer product specifications are available, maintained and approved by working with suppliers, consultants and sub-contractors
- Ensure suppliers, and clients are informed of the outcome of investigations as appropriate.
- Draft professional letters and communications as needed.
- Compile and coordinate weekly, monthly and ad hoc reports and summaries with reference to complaints, incidents or any other reportable items.
- Monitor for trend issues and ensure notification and timely responses to the business.
- Support in creating sampling kits and management of sampling clients.
- Ensure escalations are communicated to respective parties in a timely manner.
- Assist the management with other duties including but limited to: telephone support, email checking, data inputting and report compilation.
- When necessary to meet client requests evening and weekend work may be required.
Qualifications
- Demonstrated interpersonal and communication skills (written and verbal) to effectively deal with multiple stakeholders
- Knowledge, interest or experience in Food Safety or Health and Safety.
- High level of Excel and Microsoft office proficiency
- Exceptional attention to detail and accuracy
- Experience of data entry and/or data management using a database
- Excellent multi-tasking skills and highly organized with the ability to follow through on all assignments consistently meeting deadlines
- Strong interpersonal skills with demonstrated passion for customer service.
- Organized and time management
#LI-DNI
-
Customer Service Coordinator
Found in: Talent UK 2A C2 - 3 weeks ago
Long Hanborough, United Kingdom NSF Full timeNSF is seeking to add a Coordinator to its growing team. In this role, the successful candidate will perform a wide range of administrative and customer related duties with varying complexity to support the Food Label and Compliance team programs and processes. As well as communicate with and provide technical and administrative support services to a wide...
-
Customer Service Coordinator
Found in: Whatjobs ES C2 - 6 days ago
Long Hanborough, United Kingdom NSF Full timeNSF is seeking to add a Coordinator to its growing team. In this role, the successful candidate will perform a wide range of administrative and customer related duties with varying complexity to support the Food Label and Compliance team programs and processes. As well as communicate with and provide technical and administrative support services to a wide...
-
Customer Service Coordinator
1 week ago
Long Hanborough, Oxfordshire, United Kingdom NSF Full timeJob Description NSF is seeking to add a Coordinator to its growing team. In this role, the successful candidate will perform a wide range of administrative and customer related duties with varying complexity to support the Food Label and Compliance team programs and processes. As well as communicate with and provide technical and administrative support...
-
Customer Service Coordinator
2 weeks ago
Long Hanborough, Oxfordshire, United Kingdom NSF Full timeNSF is seeking to add a Coordinator to its growing team. In this role, the successful candidate will perform a wide range of administrative and customer related duties with varying complexity to support the Food Label and Compliance team programs and processes. As well as communicate with and provide technical and administrative support services to a wide...
-
Customer Service Coordinator
Found in: Jooble UK C2 - 3 weeks ago
Long Hanborough, Oxfordshire, United Kingdom NSF Full timeNSF is seeking to add a Coordinator to its growing team. In this role, the successful candidate will perform a wide range of administrative and customer related duties with varying complexity to support the Food Label and Compliance team programs and processes. As well as communicate with and provide technical and administrative support services to a wide...
-
Coordinator Ii Scfs
6 days ago
Long Hanborough, United Kingdom NSF International Full timeCoordinator II SCFS Description Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We’re growing fast, and that’s where you come in. To further ensure and grow our Supply Chain/Agriculture business, we are currently looking...
-
Logistics Coordinator
6 days ago
Long Hanborough, United Kingdom Mars Recruitment Full timeLogistics Coordinator, Long Hanborough, 30 hours a week with FTE (37.5 hrs) £25-£28k pro rata. MARS Recruitment has exclusively partnered with a market leading manufacturer of scientific instrumentation and associated products. This business has steadily grown over the last 20 years and are going through a period of exciting change which you could bea part...
-
Coordinator Ii Scfs
2 days ago
Long Hanborough, United Kingdom NSF International Full timeTo further ensure and grow our Supply Chain/Agriculture business, we are currently looking for a Coordinator II SCFS to join our team, (hybrid) based in Long Hanborough, Oxfordshire. This role will involve providing administrative support and deliver great customer service to new and existing customers. Ensuring quality documentation, and professional...
-
Administrator
Found in: beBee S GB - 3 weeks ago
Long Hanborough, United Kingdom The Recruitment Group Full timeOur global, well-established client based just outside of Witney seeks an Administrator to join their successful and forward-thinking business. As the Administrator you will be responsible for providing ongoing administration support, project coordination and customer service to clients. This role is working in a busy office. The role will suit candidates...
-
Administrator
Found in: Talent UK C2 - 1 week ago
Long Hanborough, United Kingdom The Recruitment Group Full timeOur global, well-established client based just outside of Witney seeks an Administrator to join their successful and forward-thinking business. As the Administrator you will be responsible for providing ongoing administration support, project coordination and customer service to clients. This role is working in a busy office. The role will suit candidates...
-
Administrator
Found in: Talent UK C2 - 1 week ago
Long Hanborough, United Kingdom The Recruitment Group Full timeOur global, well-established client based just outside of Witney seeks an Administrator to join their successful and forward-thinking business. As the Administrator you will be responsible for providing ongoing administration support, project coordination and customer service to clients. This role is working in a busy office. The role will suit candidates...
-
Customer Care Coordinator
2 weeks ago
Long Marston, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...
-
Accounts Receivables Representative.2
3 days ago
Long Hanborough, United Kingdom NSF International Full timeCredit Controller At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work...
-
Customer Service Advisor
2 days ago
Long Eaton, United Kingdom the clifford health club & spa Full time**Customer Service Advisor** As a Customer Service Advisor you will be joining an energetic team who pride themselves on getting results in our fast paced business center at Clifford Health Club & Spa. As a Customer Service Advisor you will be well experienced in a similar environment where you utilise your sales and customer service skills to provide...
-
Customer Service Advisor
5 days ago
Long Eaton, United Kingdom the clifford health club & spa Full time**Customer Service Advisor** As a Customer Service Advisor you will be joining an energetic team who pride themselves on getting results in our fast paced business center at Clifford Health Club & Spa. As a Customer Service Advisor you will be well experienced in a similar environment where you utilise your sales and customer service skills to provide...
-
Customer Service Advisor
1 week ago
Long Ashton, United Kingdom Abatec Recruitment Full timeAbatec is currently seeking a highly experienced and motivated Customer Service Advisor/Administrator to join our dynamic team in Bristol. This role presents an excellent opportunity to contribute to our success and provide exceptional service to our valued customers. Key Responsibilities: - Deliver outstanding customer service while efficiently handling...
-
Senior Specialist Ctts
3 days ago
Long Hanborough, United Kingdom NSF International Full timeSenior Training Specialist (Food) At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re...
-
Shift Quality Auditor Coordinator
3 days ago
Long Sutton, United Kingdom Princes Full time**Vacancy Name** - Shift Quality Auditor Coordinator **Employment Type** - Permanent **Country** - United Kingdom **Location** - Long Sutton **Business Area** - Operations **Workplace Type** - Onsite **About Princes** - The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and...
-
Customer Relations Officer
2 weeks ago
Long Marston, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...
-
Developing Vehicle Damage Assessor
4 days ago
Long Eaton, United Kingdom Lovells Automotive Group Full timeA role as a developing Vehicle Damage Assessor and Customer Service Executive at Pronto Accident Repair Centre (Nottingham) 66a Acton Road Long Eaton Nottingham NG10 1FR **The next phase of our Pronto Accident Repair Centre (Nottingham) business evolution is continuing and as we move through the first quarter of 2023 the team will continue to strengthen and...