Administrative Support Officer

3 weeks ago

Rochdale, United Kingdom Healthwatch Rochdale Full time

**Purpose of Healthwatch Rochdale**

Healthwatch Rochdale’s role is to:
1. Promote and support the involvement of local people in the commissioning, provision and scrutiny of local care services.

2. Enable local people to monitor the standard of provision of local care services and how services could be improved.

3. Obtain the views of local people regarding their needs for, and experiences of, local care services and make these views known.

4. Make reports and recommendations about how local care services could be improved.

5. Provide information about local health and social care services to the public.

6. Formulate views on the standard of provision and whether and how the local care services could be improved.

7. Make recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations.

8. Provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively.
- Responsible for ensuring effective data management and record-keeping of Healthwatch Rochdale information (including financial data) tracking and chasing where responses to queries have or have not been received
- To act as a point of contact by dealing with telephone enquiries and visitors
- To conduct regular office audits including stock control and filing requirements and maintain a filing system for easy access to records and information
- Ensure the photocopier is maintained and kept in working order
- Financial inputting
- Responsible for website maintenance and social media account development and updates
- PA to CEO
- Data inputting

**Job Types**: Part-time, Fixed term contract
Contract length: 24 months

**Salary**: £9,518.08 per year

Expected hours: 16 per week

**Benefits**:

- Flexitime
- Health & wellbeing programme

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Ability to Commute:

- Rochdale, OL16 1AE (required)

Work Location: In person

Application deadline: 15/03/2024

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