Application Support Analyst
3 weeks ago
Energy Company is seeking an IT Application Support Analyst
**Responsibilities**:
- Assist with developing tool, processes and procedures that enhance system reliability aligned to the business strategy
- Analyse business requirements, protocols, procedures and problems
- Communicate with users to gather information and provide updates on the status of their requests
- Create and maintain user documentation and knowledge base articles
- Stay up-to-date with emerging technologies and industry trends
**Requirements**:
- IT degree or equivalent
- Experience working in a complex, challenging environment with critical systems
- Excellent technical skills with knowledge around analysis, testing, design, release and support
- Strong analytical and problem-solving capability
- Ability to communicate technical concepts to non-technical audiences
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work independently and as part of a team
This company offers a dynamic work environment, competitive salary, and opportunities for growth and advancement. If you are a driven and motivated IT professional, get in touch
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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