Customer Service Advisor
4 days ago
Customer Service Advisor / Haywards Heath / £21,000 PA
We're currently working with an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services. ?
They offer fantastic benefits which include:
- Full Training ( 6 weeks )
- Clear Progression Matrix
- Fully supportive team throughout
- Monday to Friday 08:30am to 5pm
- Fantastic company benefits
- ?£100 off you car insurance
- A fun place to work
- Plus anyone who is offered this role in December will receive a fantastic 'Joining Bonus' of £500 To be paid after completing 3 months of service as a thank you for waiting to join our 7th February induction course
This company are looking for someone with excellent Customer Service skills and a strong eye for detail in this unique and exciting role.
Customer Service Advisor responsibilities:
- Handle all complaints effectively and efficiently, adhering to the organisation's policy
- Maintain positive relationships with all business employees and departments
- Update and revise customers' policy details, making any necessary adjustments and cancellations
- Investigate, through to a conclusion, policies where quote manipulation is suspected prior to the inception of the policy
- Identify matches that don't require further investigation and ensure closure is actioned
- Ensure all work is carried out to a high level of accuracy
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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