Hotel Receptionist

6 months ago

Manchester, United Kingdom Forty-Seven Full time

**Hotel Receptionist**

We currently have an amazing opportunity to join the team as **Receptionist** at Forty-Seven.

**Who We Are**

Forty-Seven, at 47 Peter Steet, is Manchester’s latest boutique hotel with lavish suites and bedrooms. Forty-Seven is intelligent luxury for those who appreciate both statement and style while they sojourn.

32 bedrooms and suites along with award winning dining from Asha’s and The Peterman lounge bar make it an independent, design led, upper-scale hotel experience in Manchester city centre.

**To Be One at Forty-Seven and join the team as a Receptionist**
- Be buzzing with personality
- Have a passion for great hospitality
- Experience with handling guests queries and complaints
- Experience using **Rezlynx PMS** is a huge advantage
- Be guest and service focused
- Be reliable and willing to learn as part of this growing team
- Experience in a similar role
- Excellent and effective communicator, natural warmth, and professionalism

**Duties will include**
- Ensuring efficient friendly service is offered when dealing with all guest requirements at the front desk and handling telephone enquiries effectively.
- Need to be fully aware of the booking procedures to maximise the sale and revenue in the hotel.
- Co-operating with all departments in the hotel to ensure the correct reports and information are provided on request.
- Ensure the front desk is kept presentable and manned at all times.
- Demonstrating a working knowledge of all services and facilities of the hotel and the local area.
- Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction.

**Forty-Seven BenefitsWhat’s in it for you?**
- Meals served whilst on duty and a meal for 2 after completing probation.
- Discounted stays for staff, family and friends in our hotel collection.
- Discounted food and drink at the bars and restaurants in our collection.
- Annual staff party, employee of the month celebrations.
- A birthday meal for 2 on us at one our restaurants.
- A free night’s stay on us after 1 years’ service at one of our hotels.
- Training and development opportunities across the group.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

We ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

**Interviews and immediate start available.**

**Salary**: £11.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Hotel Receptionist: 1 year (required)

Work Location: In person

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