Hotel Receptionist

7 months ago


Manchester, United Kingdom Samsic UK Full time

Samsic UK are looking for a Hotel Receptionist to join our team in Manchester

Monday to Friday 37.5 hours per week.

Overview:
We are seeking a skilled Hotel Receptionist to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors.

**Duties**:

- Greet guests in a professional and friendly manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Handle reservations and cancellations
- Provide information about hotel services, facilities, and local attractions
- Process payments and maintain guest accounts
- Assist with guest requests and resolve any issues promptly

**Skills**:

- Excellent phone etiquette
- Strong guest service orientation
- Previous experience in hospitality or hotel industry preferred
- Bilingual or multilingual skills are a plus
- Proficient in using hotel management software

Joining our team as a Hotel Receptionist offers the opportunity to work in a dynamic environment where customer service is paramount. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person


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