Administrative Support Officer

3 weeks ago


Neath, United Kingdom Swansea Bay University Health Board Full time

An opportunity has arisen for permanent administration positions within the Community Resource Team at Cimla Health and Social Care Centre the successful applicant will work closely with the Reablement team. The working pattern is usually Monday
- Friday excluding bank holidays.

The successful applicants will be responsible for delivering safe high quality administrative support to the Reablement Team.

Provide information orally, in writing and electronically to inform clients, work colleagues, and external partner organisations when necessary i.e. when dealing with angry/upset members of the public.

Work as part of the NPT CRT, ensuring effective communication between team members providing information and advice in a timely manner.

Provide an effective and professional service when liaising with colleagues, stakeholders and the public.

Meet and greet visitors in a professional and polite manner, ensuring adherence to office protocol.

Manage the telephony system, direct telephone calls appropriately and relay messages accurately and in a timely fashion (calls may be confidential and sensitive and be from a range of internal/external individuals and organisations).

Setting up, managing and maintaining filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information.

Stock ordering

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.


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