Customer Service Executive

3 weeks ago


Corby, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Job Title: Customer Service Executive**

**Reports to: Retention Manager**

**Location: Corby**

**Salary: £20,701**

**Duration: 12 months fixed term contract**

Pertemps are recruiting for our prestigious client for a Customer Service Executive, this role is hybrid and you will be required to work onsite in Corby.
You will build Key relationships with Events, Marketing, Sales and Finance.

**Job role**:
Customer Service Executives are responsible for supporting the delivery of the renewal and learner conversion processes, ensuring that the client increases the number of customers who renew and remain with them.
Provide excellent customer service in all inbound and outbound correspondence to drive up retention. Concisely communicate via multiple channels.

**Key responsibilities**:

- Assist the Manager by inputting innovative and data-led ideas into campaign activity to generate renewals and conversions.-
- Be the first point of contact for any customer renewals queries, confidently guiding customers through the renewals process and ensuring a focus is maintained on customer experience and service.- Work closely with colleagues to ensure all necessary customer data is uploaded and processed to deliver effective campaign activity.- Gain and collate feedback when communicating with customers to determine which campaigns are / are not successful to help refine messaging for the future.- Quickly identify any challenges / barriers and provide solution driven approaches to overcome them.- Ensure that all opportunities to cross-promote and upsell other products / services are embedded within renewals and conversion activity.- Proactively make solution-based recommendations to continually evolve and improve systems of work.- Achieve agreed retention and learner conversion KPIs- Work closely with the client’s Events team to deliver online and face to face activity that supports the retention and conversion objectives.***

**Interested? Please


  • Customer Service

    2 days ago


    Corby, United Kingdom Brook Street Full time

    My client based in Corby is looking for a customer service representative.-£11.49/ph-Corby-Monday to Friday + some weekends required-37.5h week-7am-22:30 (various shift patterns)-Shift patterns given 4 weeks in advance-Potential temp to perm-Opportunity to work hybrid after trainingMain duties:-Taking inbound enquiries-Providing great customer service via...

  • Customer Service

    2 days ago


    Corby, United Kingdom Brook Street Full time

    My client based in Corby is looking for a customer service representative.-£11.49/ph-Corby-Monday to Friday + some weekends required-37.5h week-7am-22:30 (various shift patterns)-Shift patterns given 4 weeks in advance-Potential temp to perm-Opportunity to work hybrid after trainingMain duties:-Taking inbound enquiries-Providing great customer service via...


  • Corby, United Kingdom Pertemps Kettering Full time

    JOB DESCRIPTION - **Job Title: **Customer Service Advisor **Duration: **6 Month Fixed Term Contract **Salary: **£19089.00 **Location: **Corby 1 day a week / Remote - work from home Pertemps are recruiting for Customer Service Advisor. As Customer Service Advisor you will excellent have verbal and written communication skills and will be experienced in...


  • Corby, United Kingdom Pertemps Network Group Full time

    **Job Description**: JOB DESCRIPTION **Job Title**:Customer Service Advisor **Duration**:6 Month Fixed Term Contract **Salary**:£19089.00 **Location**:Corby 1 day a week / Remote - work from home Pertemps are recruiting for Customer Service Advisor. As Customer Service Advisor you will excellent have verbal and written communication skills and will be...


  • Corby, United Kingdom Europa Worldwide Group Full time

    Position Summary: To build, manage and maintain relationships with customers as directed by the customer service manager. Manage the day-to-day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met. This is where you come in: We are currently looking for a Customer Service individual to join our...


  • Corby, United Kingdom Kettle Interiors Full time

    **Main purpose of the role** To interact with customers assisting and providing information in response to any fault or damage related queries. To aid in solving customer's problems and express any emerging patterns and issues recording with the Customer Service Manager. High-quality customer care, with a calm approach and outlook to all situations should...


  • Corby, United Kingdom Travail Employment Group Ltd Full time

    Customer Call Handler £11.03ph, NN17 1QE, 32 days holiday, Part-time afternoons 1pm till 5pm Monday to Friday, Pension, Parking, WFH 1 day per week after training, Permanent Due to continued success and expansion plans, a UK head office location of a global multi-branch organisation has an exciting opportunity for a Customer Call Handler to join their...


  • Corby, United Kingdom Interaction Recruitment Full time

    Job Title: Customer Service Advisor, Corby Location: Kettering **Salary**: £11.40 per hour Hours: Full time, 37 hours per week We are working with a local client to find staff for their Customer Contact area. The role will involve direct contact with students, and you will provide direct administrative support to them along with the management teams. Other...


  • Corby, United Kingdom De Raat Security Products Ltd Full time

    An exciting Sales/Customer Service opportunity has become available within our sales office due to recent growth within our business. The main day-to-day tasks and responsibilities will include: A customer service background is required as you will also need to have strong telephone communication skills, be costumer focused and able to demonstrate good...


  • Corby, United Kingdom Randstad Delivery Full time

    Are you an organised individual with a good eye for detail? Do you consider yourself to be a strong communicator and an asset to a busy team? Are you based in or around Corby? We have a temporary Customer Service Support role available within TATA Steel's Corby site. This role is ideal for someone with good IT skills and is proactive, approachable and...


  • Corby, United Kingdom Castle Bingo Full time

    We currently have an exciting opportunity to join our Customer Experience Team at our Corby club. You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience. You will be flexible in your approach, prepared to learn new skills and be willing to work across all departments of the business such as bar, catering, ticket...


  • Corby, United Kingdom Castle Bingo Full time

    We currently have an exciting opportunity to join our Customer Experience Team at our Corby club. You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience. You will be flexible in your approach, prepared to learn new skills and be willing to work across all departments of the business such as bar, catering, ticket...


  • Corby, United Kingdom Get Staffed Online Recruitment Full time

    Customer Services CoordinatorCorby, Northamptonshire Full Time / 16-Month Maternity CoverDo you want to work for a company who...cares for its employees & customers in equal measure?is serious about sustainability & the environmental impact of its products & processes?can provide a long-term future & personal development for those who aspire?If yes, then...


  • Corby, United Kingdom The Core at Corby Cube Full time

    Join our team and become a valued member, finding comradery, laughter, and job satisfaction. Your role as Customer Service Supervisor will be crucial in ensuring an exceptional experience for our audiences at our vibrant and dynamic venue. We are looking for candidates to join our Operations department in coordination and customer-facing roles. Working...


  • Corby, United Kingdom The Core at Corby Cube Full time

    Join our team and become a valued member, finding comradery, laughter, and job satisfaction. Your role as Customer Service Supervisor will be crucial in ensuring an exceptional experience for our audiences at our vibrant and dynamic venue. We are looking for candidates to join our Operations department in coordination and customer-facing roles. Working...


  • Corby, United Kingdom BeFibre Full time

    BeFibre have an exciting oportunity available for a Sales Executive to join their team based in Corby. You will join on a full time, permanent basis and in return you will receive a competitive salary of £24,000 per annum plus great company benefits! Why work for BeFibre? At BeFibre, we live and work by our values. Be proud. Be awesome. Be bold. Be...


  • Corby, United Kingdom BeFibre Full time

    BeFibre have an exciting oportunity available for a Sales Executive to join their team based in Corby. You will join on a full time, permanent basis and in return you will receive a competitive salary of £24,000 per annum plus great company benefits!Why work for BeFibre?At BeFibre, we live and work by our values.Be proud. Be awesome. Be bold. Be...


  • Corby, United Kingdom Optima UK Full time

    **Job Role: Customer Service Advisor** **Location: Corby** **Working hours: Mon-Fri 9AM-5:30PM** **Salary - £28K** **Responsibilities**: - Respond to enquiries, prepare quotations, order fixtures and organise deliveries and installs for the full network of Nike Factory Stores throughout Europe. To include the management of stock reports and unit...


  • Corby, United Kingdom SF Recruitment Full time

    SF Commercial team are working with a leading business in Corby. We are looking for a Customer Fulfilment Associate on a full time Permanent basis. Working hours are 08.30-17.00 with a 30-minute lunch (40 hours per week). Basic salary is between £24,000to £26,000 plus benefits. This Customer Fulfilment associate role is responsible for all (UK and...

  • Marketing Executive

    2 days ago


    Corby, United Kingdom RS Group plc Full time

    Corby / London Hybrid Working We are looking for a Marketing Executive to support the delivery of the marketing strategy, working alongside the Senior Marketing Manager to regionalise service solutions propositions to support the UK&I Sales team and the delivery of strategic marketing campaigns. The role requires collaboration across functions...