Patient Experience Coordinator

The role of Patient Experience Coordinator sits within the Patient Experience Team and is responsible for the handling and coordination of complaint and concern investigations within the Trust. Please be aware this is a hybrid working role which will require some home working and a minimum of 1 day a week in the office, this will be more frequent during the...

The new Head of Patient Experience will be building on recent successes and restructure to fully implement the NHSE Complaints Standards Framework and the Patient Experience Improvement Framework. The Patient Experience Lead is an ambassador providing advance theory and practical knowledge in developing a safety culture through sound patient experience...

Cauldwell Medical Centre is looking to recruit a Patient Coordinator on a one-year fixed term basis to their team. The Patient Coordinator will provide an effective ‘meet and greet’ service to patients and other visitors to the practice, they will handle calls and maintain the appointment system. They will also provide a care navigation function, using...

Job SummaryThe Complaints Lead - Patient Experience Specialist will provide support to the Complaints Manager, Patient Experience Matron, and General Managers of all services as required in the management and coordination of the complaints process.Main ResponsibilitiesMaintain the Trust's database on complaints and monitor and report on complaint...

Job SummaryThe Complaints Lead - Patient Experience Specialist will provide support to the Complaints Manager, Patient Experience Matron, and General Managers of all services as required in the management and coordination of the complaints process.Main ResponsibilitiesMaintain the Trust's database on complaints and monitor and report on complaint...

Job SummaryWe are seeking a highly skilled and experienced English Lead to join our team at Work Learn Live Blmk. The successful candidate will be responsible for providing support to the Complaints Manager, Patient Experience Matron, and General Managers of all services as required in the management and coordination of the complaints process.Main...

Job SummaryWe are seeking a highly skilled and experienced English Lead to join our team at Work Learn Live Blmk. The successful candidate will be responsible for providing support to the Complaints Manager, Patient Experience Matron, and General Managers of all services as required in the management and coordination of the complaints process.Main...

Job SummaryWe are seeking a highly skilled and experienced English Lead to join our team at Work Learn Live Blmk. The successful candidate will be responsible for providing support to the Complaints Manager, Patient Experience Matron, and General Managers of all services as required in the management and coordination of the complaints process.Main...

Job SummaryWe are seeking a highly skilled and experienced English Lead to join our team at Work Learn Live Blmk. The successful candidate will be responsible for providing support to the Complaints Manager, Patient Experience Matron, and General Managers of all services as required in the management and coordination of the complaints process.Main...

The post holder will be an essential member of the Quality and Safety Governance Team, providing expert advice and leadership across the organisation in relation to the patient safety incident investigations (PSII), ensuring rigorous systems and processes are in place for managing learning from patient safety events, in line with PSIRF (Patient Safety...

Job SummaryWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our patient services.Key ResponsibilitiesAdministrative Support: Provide administrative support to our patient services team,...

Become a part of the East of England Ambulance Service teamWe are seeking a committed and proficient individual to fill the position of Patient Transport Operations Manager. In this role, you will oversee a team of transport coordinators and ensure the efficient functioning of our patient transport services.Key Responsibilities:Supervising shifts and team...

Become a part of the East of England Ambulance Service teamWe are seeking a committed and proficient individual to fill the position of Patient Transport Operations Manager. In this role, you will oversee a team of transport coordinators and ensure the efficient functioning of our patient transport services.Key Responsibilities:Supervising shifts and team...

**About the Role**: The De Parys Group is seeking a patient support team member to join our busy practice. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and...

About the RoleWe are seeking a skilled and organized individual to join our team as a Day Controller. As a key member of our operations team, you will be responsible for planning and coordinating the transportation of patients across various healthcare settings.Key Responsibilities• Plan and coordinate the transportation of patients to and from healthcare...

About the RoleWe are seeking a skilled and organized individual to join our team as a Day Controller. As a key member of our operations team, you will be responsible for planning and coordinating the transportation of patients across various healthcare settings.Key Responsibilities• Plan and coordinate the transportation of patients to and from healthcare...

This exciting opportunity is for an activities co-ordinator to join our team to work 37.5 hours a week, which will be spread over 5 days during the afternoon (late shifts - from 11h30 to 19h30) and will include the occasional weekend work according to patient's needs. We have a post available on Shand Stroke Unit (Mixed Speciality Ward - Stroke and Neuro...

**About the Role**: Goldington Avenue Surgery, Bedford is recruiting a patient services administrator to work full time from 10.30am to 6.30pm Monday to Friday, 37.5 hours per week. Please come and work with our brilliant team - you will love working with us and our patients, and team is everything for us. We work together and support each other. This...

Lilibeth Cousins Ltd are looking to recruit one Care Coordinator for The City of Bedford Borough Council. The post is responsible to the Cluster Home Care Manager for the delivery of integrated health and social care home-based care services in a geographical area within a locality cluster. **Key Responsibilities** Contributing to the effective delivery of...

**About the Role**: Goldington Avenue Surgery, Bedford is recruiting a patient services administrator to work full-time from 10.30am to 6.30pm, Monday to Friday. Main duties of the job: This role mainly involves working as part of the reception team, as well as some admin duties. Please come and work with our brilliant team you will love working with us...