Administrator
5 months ago
**Administrator (VN3559)**:
***
**Business Area: Administration**:
***
**Vacancy Base: County Hall**
**Pegs Lane**
***
**County: Hertfordshire**
***
**Contract Type: Permanent**
***
**Hours: 40**
***
***
**Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK’s highways network. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce. We want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with our company.**
***
***
**Activities of the team/department that this role will operate in;**
**The Ringway Customer Services Team receive and answer customer queries about the highway maintenance service in Hertfordshire. These queries come in from County Members, MPs and Members of the Public. The Team log, prioritise and pass on the enquiries to the best place person in the Ringway Team to answer them. They may in certain cases answer queries without input from others if all the information is available.**
**The Team work very closely with Hertfordshire's Customer Services Team.**
***
**Purpose of the role and your responsibilities;**
**The key role requirements are**:
- **Assist in maintenance of Customer contact spreadsheet.**:
- **Reply to Customer queries where information is available.**:
- **Direct queries, when necessary, to suitable Colleagues and Managers for response.**:
- **Liaise with colleagues and Managers to meet timescales.**:
- **Assist Colleagues and Managers to compose suitable responses to Customers.**:
- **Assist external colleagues, particularly, Customer Service Centre in obtaining information.**:
- **To actively foster a positive staff morale.**
***
**Formal qualifications required;**
**A good level of formal education (A level standard) with a particular focus on English as you will be writing and editing customer responses**
***
**Skills required;**
**Familiarity with Confirm and Lagan would be beneficial (training provided)**
**Proficient in the use of Excel, Word and Outlook.**
***
***
**Experience required;**
**Experience in a customer facing role handling complaints is essential but other skills include**:
- **Experience of working with Customer, public, professional and politicians**:
- **Effective communication including the presentation of technical information to non-technical Customers**:
- **Proven ability to handle difficult Customers**
***
**Knowledge;**
**Knowledge of the Highway Maintenance sector is desirable but not essential**
**Experience in a customer facing role handling complaints is essential**
***
***
**Personal qualities;**
**Enthusiasm, team player**
**Flexible in terms of hours worked and attitude**
**Good telephone manner**
**Time Management**
**Organisational skills**
**Accuracy/attention to detail**
**Ability to work with mínimal supervision**
**Demonstrated initiative**
**Ability to work to deadlines**
***
**Awarded Investors in People Silver, a member of the 5% Club and recognised as an Investor in Diversity. Providing opportunity and growth for all our employees is the bedrock of our business, ensuring a safe, happy and productive workforce.**
***
***
**We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV’s or offering to assist with our vacancies, thank you.**
***
**Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.
-
Salesforce Administrator
1 month ago
Hertfordshire, United Kingdom TECHOHANA Full timeSalesforce Administrator OpportunityWe are seeking an experienced Salesforce Administrator to join our team at TECHOHANA. This is a unique opportunity to work with a leading company in the utilities space, where you will be responsible for updating flows and generating reports and dashboards for senior leadership.As a Salesforce Administrator, you will work...
-
Salesforce Administrator
1 month ago
Hertfordshire, United Kingdom TECHOHANA Full timeSalesforce Administrator OpportunityWe are seeking an experienced Salesforce Administrator to join our team at TECHOHANA. This is a unique opportunity to work with a leading company in the utilities space, where you will be responsible for updating flows and generating reports and dashboards for senior leadership.As a Salesforce Administrator, you will work...
-
Administrator
11 hours ago
Hertfordshire, United Kingdom Vital Human Resources Full timeOur client, a national industrial services provider, are currently looking to employ a Site Administrator to be based at their site in the Cambridgeshire area. Job Details Working as part of a site-based team candidates are required to provide Administrative support in a timely and efficient manner in line with business requirements and internal quality...
-
HR Administrator
4 weeks ago
Hertfordshire, United Kingdom Resourcing4HR Full timeHR Administrator Role We are seeking a highly organized and detail-oriented HR Administrator to join our team at Resourcing4HR. As an HR Administrator, you will play a key role in supporting the HR team in delivering administrative processes and ensuring excellent attention to detail. Key Responsibilities Deliver HR and Training related administrative...
-
NetSuite Administrator
2 weeks ago
Hertfordshire, United Kingdom Catch Resource Management Full time{"title": "NetSuite Administrator", "description": "Job SummaryCatch Resource Management is seeking a skilled NetSuite Administrator to join our team. As a NetSuite Administrator, you will be responsible for the support and maintenance of our client\u2019s NetSuite system and integrated systems.You will work closely with our clients to understand their...
-
Office Administrator
5 months ago
Hertfordshire, United Kingdom Jark Full timeLocation: Letchworth Job Title: Administrator/Office Assistant My client is looking for an Administrator to join their team in Letchworth to work full time on a temporary to permanent basis. They are looking for someone with previous general administration experience to undertake the smooth running of the office and the booking and organising of Tradesman....
-
Regional Administrator
5 months ago
Hertfordshire, United Kingdom Gold Care Homes Full timeThe post holder will be the managing and responsible for allocated Home Administrators in our Care or Nursing Homes, deal with issues in allocated Homes, acting as key bridge of contact between all Homes and Head Office, be the prime contact for all matters relating to Homes issues in invoicing of residents, contact with local authorities and families...
-
NetSuite Administrator
3 weeks ago
Hertfordshire, United Kingdom Catch Resource Management Full time £35,000 - £45,000NetSuite Administrator Job DescriptionWe are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our NetSuite system and integrated systems.Main Responsibilities:Provide first-line support for NetSuite and related systemsMaintain...
-
NetSuite Administrator
3 weeks ago
Hertfordshire, United Kingdom Catch Resource Management Full time £35,000 - £45,000NetSuite Administrator Job DescriptionWe are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our NetSuite system and integrated systems.Main Responsibilities:Provide first-line support for NetSuite and related systemsMaintain...
-
Salesforce Administrator
2 months ago
Hertfordshire, United Kingdom TECHOHANA Full timeSalesforce Administrator3 days a week in Hertfordshire £55,000 My client has recently won a large tender within the utilities space creating an urgent requirement to quickly onboard multiple business units. This role has full of autonomy and requires an experienced Administrator to come onboard and hit the ground running to update flows and generate reports...
-
Salesforce Administrator
2 months ago
Hertfordshire, United Kingdom TECHOHANA Full timeSalesforce Administrator3 days a week in Hertfordshire £55,000 My client has recently won a large tender within the utilities space creating an urgent requirement to quickly onboard multiple business units. This role has full of autonomy and requires an experienced Administrator to come onboard and hit the ground running to update flows and generate reports...
-
Technical Administrator
5 months ago
Hertfordshire, United Kingdom MMP Consultancy Full timeTechnical Administrator required to join a public-sector organisation based in Hertfordshire. This is a temporary position, that sits as part of the Housing directorate. As Technical Administrator, you will be responsible for providing a range of technical administration support to the housing team. Duties & Responsibilities: - Provide initial technical...
-
NetSuite Administrator
4 weeks ago
Hertfordshire, United Kingdom Catch Resource Management Full time £35,000 - £45,000Job Title: NetSuite AdministratorJob Summary:We are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our NetSuite system and integrated systems.Main Responsibilities:Provide first-line support for NetSuite and related...
-
NetSuite Administrator
4 weeks ago
Hertfordshire, United Kingdom Catch Resource Management Full time £35,000 - £45,000Job Title: NetSuite AdministratorJob Summary:We are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our NetSuite system and integrated systems.Main Responsibilities:Provide first-line support for NetSuite and related...
-
Contract Administrator
1 week ago
Hertfordshire, United Kingdom Glendale Managed Services Ltd Full timeJob Summary:Glendale Managed Services Ltd is seeking a highly organized and detail-oriented Contract Administrator to join our East Herts team based in Buntingford. As a key member of our Utilities team, you will provide general office support and administrative services to ensure the smooth operation of our business.Key Responsibilities:Raise purchase...
-
NetSuite Administrator
1 month ago
Hertfordshire, United Kingdom Catch Resource Management Full time £35,000 - £45,000NetSuite Administrator Job DescriptionAbout the Role:We are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our client's NetSuite system and integrated systems.Main Responsibilities:Provide first-line support for NetSuite and...
-
NetSuite Administrator
1 month ago
Hertfordshire, United Kingdom Catch Resource Management Full time £35,000 - £45,000NetSuite Administrator Job DescriptionAbout the Role:We are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our client's NetSuite system and integrated systems.Main Responsibilities:Provide first-line support for NetSuite and...
-
NetSuite Administrator
1 month ago
Hertfordshire, United Kingdom Catch Resource Management Full timeNetSuite Administrator Job DescriptionWe are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our NetSuite system and integrated systems.Main Responsibilities:Promote the use of NetSuite and serve as the central point of...
-
NetSuite Administrator
4 weeks ago
Hertfordshire, United Kingdom Catch Resource Management Full timeNetSuite Administrator Job DescriptionWe are seeking a highly skilled NetSuite Administrator to join our team at Catch Resource Management. As a NetSuite Administrator, you will be responsible for the support and maintenance of our NetSuite system and integrated systems.Main Responsibilities:Promote the use of NetSuite and serve as the central point of...
-
Property Administrator
1 week ago
Hertfordshire, United Kingdom Howdens Joinery Full timeJob SummaryWe are seeking a highly organized and detail-oriented Property Administrator to join our Property Team in Croxley Park, Watford. As a key member of our team, you will provide administrative and maintenance support to internal functions, ensuring the smooth operation of our property department.Key ResponsibilitiesProvide administrative support to...