Senior UX Writer

2 weeks ago

London, United Kingdom Careers at Tide Full time

**Who are Tide**:
At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.

Tide is about doing what you love. We're looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

**What we're looking for**:
We're looking for an outstanding Senior UX Writer / Content Design Manager to help drive the content strategy for micro-copy across our product teams, helping to shape the future of our SME financial platform. Your work will have a significant impact, and the scope of this role is huge as you'll be a key regular contributor to our continued success.

Tide is a daily part of the lives of more than 350,000 members and business owners, and your work here will help shape the way members interact with their finances, to help them grow, and give them time back to do what they love.

You'll have the opportunity to work alongside an exceptional team of product designers, product managers, developers, data scientists and user researchers to build, ship and create a world-class SME financial platform.

**As a Senior UX Writer you'll be**:

- Working as part of a small but growing team of UX Writers.
- Working to understand business goals and user needs, then help plan, develop, and deliver clear, relevant written content that brings the two together.
- Working with senior stakeholders to help understand the value of writing, solving problems, and developing our UX writing strategy.
- Supporting embedded cross-functional product teams, you'll be responsible for all in-app copy.
- Owning Tide's Tone of Voice and Content Design System, and leading the way we communicate with our members.
- Collaborating across the business to encourage user-centric writing practices.
- Challenging how we work in product and design, to help adopt new practices and tools.
- Helping to raise the bar for writing and design at Tide.
- You'll work to ensure our long-term strategy, business goals, and experience quality are aligned and that there are healthy opportunities for visibility and feedback.
- Supporting Tide's internationalisation, and contributing to its language and ToV localisation strategies.

**What makes you a great fit**:

- You've 2-3 experience working as a UX Writer or Content Design Manager.
- You understand the benefits of great UX Writing and can clearly articulate its benefits.
- You have written for world-class products in a global, fast-growing company, ideally within a similar sector.
- You can demonstrate experience and understanding of how your work fits into a wider context, and of recognising and addressing challenges.
- You've worked in partnership with senior stakeholders in an advisory capacity, to provide guidance and recommendations.
- You understand that good writing is built on top of principles and tradeoffs. You make well-reasoned decisions always advocating for the best possible user experience.
- You're passionate about inclusive design and accessibility, and you'll write with all our users in mind.
- You have a data-informed mindset and have worked alongside research teams.. You're experienced in A/B testing tools and are adept at generating hypotheses for testing and learning.
- You care about the details but are also comfortable zooming out, seeing the broader picture, and connecting the dots to create a cohesive overall experience.

**What you'll get in return**:
Make work, work for you We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days a year. Plus, you'll get:

- Competitive salary
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 24/7 Employee Assistance Programme
- 25 days holiday with the ability to buy extra days
- We invest in your development with a £1,000 professional L&D budget per year
- Access to 'salary sacrifice' benefits such as Cycle to Work scheme and pension contribution
- Spacious brand new office in Liverpool street with an all-day snacks bar
- Enhanced family-friendly leave
- 24 hours paid volunteering time off per year
-

  • Senior UX Writer

    1 month ago

    London, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Senior UX Writer At J.P. Morgan Chase, we're expanding our digital capabilities and investing in growth opportunities within Chase UK, a brand-new consumer bank designed to be digital by default. We believe that engaging, relevant and contextual content is at the heart of customer experience. We're also committed to designing content for reuse in a way...

  • UX Writer

    4 weeks ago

    London, United Kingdom JPMorgan Chase & Co. Full time

    Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and...

  • UX Writer

    1 week ago

    London, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. Is this the role you are looking for If so read on for more details, and make sure to apply today.The opportunity:This is an exciting role where you’ll get to write and script the customer experience in...

  • UX Writer

    1 week ago

    London, United Kingdom VML Full time

    Job DescriptionUX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity:This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding...

  • UX Writer

    1 week ago

    London, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity: This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding ways to solve...

  • UX Writer

    2 days ago

    London, United Kingdom VML Full time

    Job Description UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity: This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves...

  • UX Writer

    1 week ago

    London, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity:This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding ways to solve...

  • UX Writer

    1 day ago

    London, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. Is this the role you are looking for If so read on for more details, and make sure to apply today.The opportunity:This is an exciting role where you’ll get to write and script the customer experience in...

  • UX Writer

    1 week ago

    London Area, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity:This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding ways to solve...

  • UX Writer

    1 week ago

    London Area, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity: This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding ways to solve...

  • UX Writer

    1 week ago

    London Area, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity:This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding ways to solve...

  • UX Writer

    1 week ago

    London Area, United Kingdom VML Full time

    UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity:This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We’re looking for someone who loves finding ways to solve...

  • Financial Services Writer

    2 days ago

    London, United Kingdom Handle Recruitment Full time

    Job Description Handle Recruitment is seeking UX Writers with banking/financial services experience to work with a world recognised bank. This will be on a six month fixed term contract initially. Working as part of the writing team and alongside product owners, designers and developers, you'll take a lead role in the development of personal finance...

  • Content Strategist

    1 month ago

    London, United Kingdom Goldman Sachs Group, Inc. Full time

    Today, we help over 800k customers with their savings goals, leveraging innovative design, data, engineering to provide customers with products that are grounded in value, transparency, and simplicity.  Content designers help users get the information they need in the way hat they need it. As our Marcus UX Content Writer, you’ll work with our Design and...

  • UX Copywriter

    1 week ago

    London, United Kingdom Vodafone Full time

    Role Purpose The Group Brand & Media team’s remit covers brand strategy, creative, media, identity and orchestration across all Vodafone global markets. For context, Vodafone is one of the largest advertisers in the world with a budget of €750m. We are seeking a talented and experienced UX Writer to join our in-house creative studio. As a vital...

  • Head of UX Writing

    1 hour ago

    London, United Kingdom Discovered MENA Full time

    Head of Content Design (UX Writing) --- Banking Dubai - (office-based) - relocation package + visa sponsorship Salary: 100,000 GBP p/year (tax-free) + bonus + benefits. (You're a passionate UX Writer, open to relocating to Dubai, UAE. You speak, read, and write in fluent English. You most likely do not read, or write in Arabic, but you understand...

  • Technical Writer

    15 hours ago

    London, United Kingdom Orbis Group Full time

    Technical Writer - London/Remote - 3 Month Contract Inside IR35Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.One of Orbis's financial/trading clients is looking for a freelance technical writer on an initial 3-month contract, starting ideally ASAP.3 + days p/week in the City of London/Remote.The client is...

  • Technical Writer

    2 weeks ago

    London, United Kingdom Orbis Group Full time

    Technical Writer - London/Remote - 3 Month Contract Inside IR35 One of Orbis's financial/trading clients is looking for a freelance technical writer on an initial 3-month contract, starting ideally ASAP. 3 + days p/week in the City of London/Remote. The client is looking for someone who has strong experience working with Startup/scale-up organisations...

  • Technical Writer

    2 weeks ago

    London, United Kingdom Orbis Group Full time

    Technical Writer - London/Remote - 3 Month Contract Inside IR35 One of Orbis's financial/trading clients is looking for a freelance technical writer on an initial 3-month contract, starting ideally ASAP. 3 + days p/week in the City of London/Remote. The client is looking for someone who has strong experience working with Startup/scale-up organisations...

  • Senior Medical Writer Remote

    1 month ago

    London, United Kingdom GEORGE BUCKLAND LIMITED Full time

    Senior Medical Writer – Remote. Most of the leadership team have been with this Medical Education Agency for at least a decade. In fact several of the Scientific Directors joined as Medical Writers which shows the agency’s commitment to your personal development. As for the Senior Medical Writer team the time working with the agency to date ranges...