Financial Services Writer

2 weeks ago


London, United Kingdom Handle Recruitment Full time

Job Description Handle Recruitment is seeking UX Writers with banking/financial services experience to work with a world recognised bank.
This will be on a six month fixed term contract initially. Working as part of the writing team and alongside product owners, designers and developers, you'll take a lead role in the development of personal finance product experiences and supporting content, developing a world-class app and web experience.
As the UX Writer your responsibilities will include:
Writing UX copy, web copy and comms all related to personal financial products, services and support
Using insights and customer testing data to iterate journeys and make them more engaging and effective
Advocating for customers, working with stakeholders to balance their needs against commercial goals and regulatory responsibilities.
Getting to grips with the brand and TOV guide, and applying them in everything from UX copy to product pages and FAQs
Working with stakeholders to use financial regulations to improve the customer experience rather than hinder it.
Demonstrable background in writing for digital and UX
Experience of writing copy in a regulated industry or business, specifically banking/financial services
Strong understanding of branding, TOV, content strategy and experience working with other teams in an agile environment
Experience working in agile product development teams



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