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Admin/customer Service Assistant

8 months ago

Perth, United Kingdom Balhousie Glazing Limited Full time

Balhousie Glazing installs windows, doors & conservatories throughout Perth, Dundee. Falkirk, Stirling and surrounding areas.

We are looking for an organised administrator to undertake general office administration duties.

**Responsibilities**
- Call handling - be the first point of contact dealing with telephone calls
- Handle all telephone enquiries from customers, suppliers, staff and direct them to the correct department
- Provide admin support to management and other office staff
- Maintain various databases to support and improve business and office functions
- Schedule service calls and installation appointments
- Support and carry out any other ad hoc admin duties as and when required.

**Essential Skills**
- Familiarity with office management procedures
- Excellent communication and interpersonal skills
- Good telephone manner with the ability to communicate at all levels
- Microsoft Office, Word, and Excel proficient
- Attention to detail
- Ability to multitask
- Desire to make positive impact at work - e.g. suggesting process improvement, offering to help others.

Successful applicants will ideally have previous administration experience within an office environment however we are willing to take on a young person/school leaver if they show commitment, character and an interest in the business.

**Job Types**: Full-time, Permanent

**Salary**: Up to £13.80 per hour

Expected hours: 39 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person