Rent Arrears Advisor

4 months ago

Manchester, United Kingdom BDS Northern Full time

BDS Recruitment are looking for a rent arrears customer service advisor for our client in South Manchester. This will initially be a 12 month contract that could become permanent. The role will be based form head office 3 days a week and home based for two days per week working flexibly to suit you between 8am and 6pm.

Rate of pay circa £15ph paye plus holiday pay or £19ph umbrella
- You will be contacting customers regarding tenancy termination to discuss outstanding debts and contact methods
- Processing payments made towards outstanding debts and setting up direct debits and agreeing repayment plans
- Instigate any legal action for the recovery of debts when needed
- Prepare debts for write off/write on in line with our policy and pass over to external debt collections agency
- Manage credits on accounts to make sure that refunds, transfers, and adjustments are completed in timely manner Rent Arears Officer Will Need:
Experience with working in debt recovery and in a rent environment in social housing would be an advantage.

**Job Types**: Full-time, Permanent, Temporary contract

**Salary**: £15.00-£19.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Manchester

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