Bus Station Supervisor

1 month ago

Dunfermline, United Kingdom Fife Council Full time

**Proposed Interview Date: Week Commencing Monday 11 March 2024**

**Closing Date: Sunday 3 March 2024**

**Contract Type: Permanent**

**Salary: FC5 £25,829.49 - £28,251.00 per annum**

**Working Pattern: 36 Hours per week**

**Locations: Dunfermline, Glenrothes, Kirkcaldy and Leven Bus Stations**

**Supporting Statement**

**Job Details**

You will oversee the day-to-day operations within the Council owned bus station in a safe and effective manner and provide a customer focused point of contact for all users of the facility.

The job will require rota working which involves working on Saturdays and Sundays as well as evening working, with unsocial hours payment paid for working those hours.

This role, whilst initially based at Dunfermline Bus Station, you will be required to work at other bus stations in Fife as well as being required to work overtime to cover for unforeseen workloads, sickness, and holiday relief. Travel expenses will be paid when working at other bus stations in Fife.

If you have the experience, motivation and skills required to meet the key requirements of this role then we would love to hear from you.

**Key areas of work include**:

- Provide advice/travel information and general assistance to the users of the bus station, dealing with any complaints in a professional and customer focussed manner.
- Assisting with the day-to-day administrative duties within the bus station such as record keeping, cash collection, banking and preparing reports for the Lead Consultant or his staff as requested
- Ensuring that the operation of buses within the Bus Stations is in accordance with the appropriate regulations and conditions of use ensuring that compliance is met with current Health & Safety
- Liaising with bus operators and their staff in respect of day-to-day operational matters to ensure the safe and efficient operation of the bus station.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

**The Person**

Educated to SCQF level 4, which includes National 4 or Standard Grades at General level or O’ Grades or equivalent.

Previous experience of working in a public transport role is desirable as is experience in a similar environment / facility. Proven customer care skills are also essential along with a current driving licence.

You can find more information on the essential and desirable skills in the Recruitment Pack.

**Further Information**
- **Role Profile - **When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- **How We Work Matters - **Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- **Employee Benefits - **Employees have access to a benefits package that offers discounts on a wide range of products and services.
- **Directorate Information - **Council Department information

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