Discharge Coordinator
3 days ago
Assist the General Manager, Clinical Site Management in providing a high quality service to all clinicians, wards and patients to expedite safe and timely patient discharge. Ensure patients' receive relevant, comprehensive and accurate multidisciplinary assessment of their continuing care needs to facilitate safe and timely discharge from hospital. The post holder will provide support and guidance for all discharge matters within allocated ward areas, communicating with appropriate senior internal staff and external agencies including social services and community health provider teams. In addition the post holder will provide training on complex discharge planning to acute trust staff when required. Support the collection, analysis and reporting of all relevant discharge process data within their allocated ward areas to both internal and external bodies on a regular and an ad hoc basis. Anticipate and initiate corrective action and appropriate escalation on potential and actual hospital discharge difficulties ensuring they are dealt with quickly and efficiently to eradicate or minimise delays to a patient's care pathway. Participate in the planning of improvements to the discharge planning process and to support the implementation of new practices that may result. Provide support and advice to acute trust staff, patients and carers (and those in other acute trusts) to assist them in directly accessing packages of care and rehabilitation services in our area.
Assist the General Manager, Clinical Site Management in providing a high quality service to all clinicians, wards and patients to expedite safe and timely patient discharge. Ensure patients' receive relevant, comprehensive and accurate multidisciplinary assessment of their continuing care needs to facilitate safe and timely discharge from hospital. The post holder will provide support and guidance for all discharge matters within allocated ward areas, communicating with appropriate senior internal staff and external agencies including social services and community health provider teams. In addition the post holder will provide training on complex discharge planning to acute trust staff when required. Support the collection, analysis and reporting of all relevant discharge process data within their allocated ward areas to both internal and external bodies on a regular and an ad hoc basis. Anticipate and initiate corrective action and appropriate escalation on potential and actual hospital discharge difficulties ensuring they are dealt with quickly and efficiently to eradicate or minimise delays to a patient's care pathway. Participate in the planning of improvements to the discharge planning process and to support the implementation of new practices that may result. Provide support and advice to acute trust staff, patients and carers (and those in other acute trusts) to assist them in directly accessing packages of care and rehabilitation services in our area.
We offer an extensive range of services, including cancer, pathology, surgery, and gynaecology to 500,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital.
St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).
We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships.
In Surrey Downs (that’s the Epsom, East Elmbridge and Dorking areas), we have partnered with CSH Surrey, the three GP federations in the Surrey Downs area, and Surrey County Council (who are an associate member), to provide adult community health services. This innovative partnership is called Surrey Downs Health and Care.
- Chair multidisciplinary discharge planning meetings on allocated wards.
- Supporting the Ward Managers to ensure multidisciplinary assessment referrals are requested promptly when indicated.
- Overseeing (at ward level) the accuracy and adequacy of completed health needs assessments, continuing healthcare checklists, decision support tools and Discharge Coordinator mental capacity assessments as well as collating and submitting reports to partner agencies.
- Liaise with patients, relatives/carers and community health provider staff to facilitate the completion of continuing healthcare assessment processes and to arrange and attend relevant case meetings.
- Attend and participate in the daily bed capacity and access meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.
- Report, that day, on any ide
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